The audio cable runs from the display driver on the back of the display to the audio amp... make sure the cable is plugged into the black barrel 1/8" jack (left side facing the game) on the back of the display driver, and at the amp. That cable can come loose in shipping once in a while. We actually have a simple adhesive mount now to prevent that.

And call / email during the day or use the email links on our website for service anytime. Between Chris and I, we get to everyone pretty quick. Even after hours.

Spooky approved!!! That's a great looking piece and idea. Nice job!

I think your distributor will be chiming in here, but you are all on the line (86 & 87).

Not for long you won't!

Should rarely be more than 2 weeks from the time you get a "game on line" notice... talk to your distributor. We don't want you waiting that long either.

I swear we do care, try, and do all we can to make the best games possible and keep everyone happy.

I've seen the next code update, and hooooooly man. COOL STUFF COMING!

And yes Green Hornet, code still does have a long way to go... we're not stopping until it makes even you happy!

It's pinball, so I'll just say "soon" and not get myself in trouble!

Hey... we HAVE to put ourselves out there! Fun isn't it?

As one of the lucky people with this particular topper, all I can say is what a kind wonderful awesome gesture... and what a creative fantastic job!!!

I had it on Squirrel's desk but apparently she needed to work there this morning so now it's on top of Godzilla. I gotta get my own Alice Cooper game at some point and take both IT and the topper home! Boy am I glad we did the 9 foot ceilings now!

And huge thanks to SDTM Greg and the nice one (the tides have turned!) for the killer review on ACNC... still giving my team credit for making it as good as it is!

Great days at Spooky... that's for sure! Hope everyone had a great holiday weekend.

Nope... the sounds in the game are all Scott Danesi originals. There was a roller coaster-ish style scream in earlier code on the left scoop but we tossed it out.

It will do all of that... but not immediately. Clearing Frank on the 1st go round is frustrating if the ball isn't "lost" there and somewhere simple gets it... same with the Danesi lock. It does the simple stuff first, then on the 3rd pass clears everything. If you don't hit the flippers, it does all of that fairly quickly.

We'll compare the Alice slings to TnA in code, but rapid fire isn't what Scott tweaked. The problem is we can't fix what we don't see here... every game with a machine gunning sling we have fixed with just the standard switch adjustment on the line. If a single ball strike to the rubber is able to activate both switches that fast, then one or both of the switches (tied together like every other pin) is just gapped too close.

We'll look at it again regardless and see if it can be compensated for.

I was mistaken... Frank clears on the 4th search. It builds progressively in the search to try and not screw up the game. We just tested it here again.

It may have been different in older code for sure. It was on the 1st pass originally but that caused more havoc. Changed it to the 3rd later, and now apparently the 4th (drop targets on 3rd).

Make sure you are running the latest code... and there will be another release asap with a ton of goodness!

Ok... so it is trying to clear as intended, just not getting there. That's better than 1 odd game not doing what all the others are!

Just email those pics over to me and I'll have the production manager look at them in the morning. He's got a couple of fixes for this they use on the line for an occasional ball hang up.

Just loosen the screw on the center lane guide a tiny bit and push it to the right, tighten back down.

On the orbit, lower / increase the ball launch power in the menu until you hit a setting that is consistent.

The inner orbit is not meant to exit super fast to the right... gives you a bit more control on that 1 shot. The other 2 orbits are fast enough!

Old code had an occasional re-boot here and there. NEW CODE COMING VERY SOON!!! Big changes.

Welcome to the club! Email us direct with any questions so we don't miss them.

While Fawzma is on a much needed family time break, we're going to just put this NEW CODE LINK ON PINSIDE!!!! There are some really cool features (like, CO-OP!) some blinky cool light shows that are a major upgrade, PLUS A TON MORE GOODNESS like this: Notice there are now 2 lights blinking on that upper playfield to make feeding your Frankenstein a little easier.

Fawzma will put the "what's new" up on our website (which is under new development right now) later today... but for now, grab some friends, and try to beat the monsters in that spooky castle together. Maybe you'll all end up as Billion Dollar Babies?!? Mmmmwwwwwahahahaaa!!!

https://drive.google.com/open?id=1jX87krdLAcV9Hd-A1tFDkKM0Zkni-Uzj

Click the link I attached, put it on a flash stick, put it in any one of the USB ports in the board on the top right in the backbox of your ACNC, turn the game on... wait for the prompt.

Turn game off, remove the stick, turn back on... ENJOY!

The 3D parts have a bit of a texture... that is what can cause the rare and random "squeak". Compared to say the noise made by the original MM castle gate, it's incredibly minor. Add a little Teflon lube gel, and it will be fine.

The motor driving code is GREATLY improved since the RZ days. It will actually shut down power to any motor pushing where it can't get to go. On the odd occasion that one does, they are super inexpensive ($8 from Spooky) to replace.

He was basically saying exactly that. Give the ball guide a little move with your finger, tighten the screw if needed, and you'll be fine.

There are 200 of these games out there now, and they have been pretty darn dependable, and they will continue to get better.

As far as parts for any of our games, we still have 100% availability on AMH parts from 6 years ago, so we don't see that changing any time soon.

That will get some big improvements! Just need to re-tweak the timing in the light show / mech process.

The magnet save light show will be in the same boat back to awesome! Some other tweaks we're finding need to be made for ball visibility as well in the new and greatly improved light shows! It will all come around... lots of polish yet to come!

So here's the story on that... I made both! Lol. I was at a loss as to what to do for a cool speaker cover metal upgrade, and out of desperation close to TPF last year, I made the vampire skull thing. I was thinking of Alice's side band (Hollywood Vampires) at the time.

Then like 2 days later we went to a show. I looked up, and thought... well, THAT WORKS MUCH BETTER!!!

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Yep... [email protected] or [email protected]

Just tell them you want the lighted speaker kit.

There are 16 songs total with the 10 Alice and 6 by Matt (Piggy D)... there won't be any licensed songs added unless Alice requests them personally.

Yep.. they do. There are plenty on both sides of the fence, and that's fine.

Bottom line is buy what you enjoy. If you like a more challenging game with a lot to do and crazy fun rules, here it is. If you like easy open flow shots, lots of those out there too. We personally own both and love all styles of games! I enjoy getting whooped by a TnA as much as I enjoy whooping up on a Star Trek or Monster Bash.

Maybe I'm semi sadistic?! I mean... we do own a pinball company.

https://www.thisweekinpinball.com/alice-coopers-nightmare-castle-deep-dive-in-depth-overview-of-the-machine-features-rules-and-code/

Well... rock guys have influenced pinball for years, but it was the most surreal moment ever when we got to the show last night to find out the entire stage show on this new tour was "Alice Cooper's Nightmare Castle". Word is the tour will run until late this year and be named to match the game.

To get to work with some of your heroes in a business you love is incredible. To have them turn out to be as genuine, nice, caring, and wonderful as Alice Cooper and his ENTIRE team... beyond words.

We've done much in our 6.5 year history... still much to do to be where we really want to be. But to take our entire crew to the show last night, get them to meet the man on the game, talk to Alice about the show & game crossover, and watch a band that incredibly talented (GO!!! The show is freaking amazing and NOBODY on that stage is less than stellar). ... proud moment for team Spooky.

Best is yet to come... thanks to everyone that believes in us.

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We don't install the locks, Suzo Happ does and this is the first time we've had a report of one falling off in shipping. The clasp should be in the cabinet somewhere... if it's not, as Luke stated, let us know and we'll get you a replacement right away.

But we will watch for this going forward to be safe.

Thank you for the patience!!! We hate to make anyone wait, but the reality of being able to build 500 games a year is where we are at... and comfortable at that level. It's safe for us AND our customers (we like that!)

One more time... the screw (which we didn't install) goes through the latch. If you found the screw, that means the latch was there when we shipped the game.

All the games are on stands that have a 6.5 degree tilt during assembly. A missing coin door latch would be noticed in 5 seconds by everyone on the floor trying to walk around a door hanging open.

I'm sorry yours came apart in shipping... if you can't find the latch, we'll send you a new one immediately.

You are HIRED! Welcome to the team.

Ask Suzo Happ... the maker of this and every other coin door on the planet? We're already checking every single one of them now (we have hundreds in stock) to be safe, and so far... zero issues. So this makes 1 that we are aware of in 1,500 games shipped.

You have a used AMH (if I read your emails to our super nice tech guy correctly) we shipped 6 years ago you bought used last year, with a crap ton of mods having glitching issues. Mods can put a real strain on your power supply... he asked you to check it, you don't have the ability. We're still trying to help you regardless of warranty / after market mods / etc etc etc.

You have a lock bar that is touching your side rails... we're sending you mylar to cover your side rails (thanks JJP for the inspiration) so you can play without worry. Also, you can use the lock bar adjustment screws (located under the lock bar itself) to make it more snug.

Trying man. Really hard.

I'm trying to make you feel better, and apparently getting nowhere while being attacked over and over privately and publicly. Turns out, I'm human.

I'm incredibly sorry the coin door maker made a mistake on 1 screw and we didn't catch it. Please allow me to offer you a full refund of your game purchase... box it up and I will contact your distributor to make arrangements to return it.

Called him 10 minutes ago and left a message. Thank you.

Who wants game #164? Soon to be refurbished with a new coin door latch.

Plastic protectors, interior graphics, knocker, shaker, blue powdercoat, and a lighted speaker kit... will ship as soon as we get it back and go through it.

Game has re-sold... moving on with my day now.

Sorry to be a part of any drama ever. Back to work checking coin door screws and 5 billion other things.

I'm more of a 2 to 4 a.m. kinda guy.... then you start watching the clock to figure out "if I fall asleep now I'll get X minutes... is it worth it, or do I just go to the shop now?" kinda vibe.

Then you get to work tired, answer 50 emails you got overnight, do everything you can during the day, work late to make up for what you COULDN'T get done, travel weekends to show the product, and hope at the end of the year the accountant calls and says "hey, you get to do this again next year. Congrats!".

So man hugs brother... you survived, and so will I. I think ... ?

And thank you everyone for the support... ALL OF YOU. Means the world when it sometimes feels like you can do no right on any given day. Spooky is built by good people, and supported by good people. Never ever taking that for granted.

We still come to Pinside because we want the people who support us to feel like we listen and care, because we do... none of this exists without any piece of that puzzle.

Thank you all.

It's getting some code work now (little more complex than any topper we've done before).

I KNOW I need therapy! And that's some genius level thinking in those lyrics... feels like my entire thought chain in 1984.

...all take time to achieve. Thank goodness we have 2 programmers now.

Still lots of polish to go in this game everyone. It's already the deepest game we've ever made, and more to come! We'll be adding / fixing / polishing for months, and we're happy to do so.

Freakin' still blows my mind!!! We've done much here in the last 6.5 years.... hard to top this particular little nod to the game from Alice's team.

Yeah... I smile a lot when Bug does that to me too! Darn kids!!!

Was an absolute blast!!! Thanks again for taking the time to come down, get a game, and talk to Bug and I.

No comment on the door latch, other than great work securing that puppy! And thanks Jeff... 2 Spooky games now?! You must be crazy! Lol.

Appreciate the support everyone... more than we can say.

Prototype #1 with 8 bazillion show and testing plays reporting for duty... all is well.

We had an issue on some TnA's... we know this. It was 1 game out of 6 we've made. Any mistake is 1 too many.

Corrections made, moving forward.
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Here's the issue with all of this... making a playfield is the hardest physical part of mfg a pinball machine. You are asking wood and clear coat to do something impossible... stand up to a steel ball. (Yeah I know, been said 1,000 times before). The wood is going to lose that battle eventually no matter what. People can say Wms never had issues but there's a reason those reproduction boards are being made still today.

So we all do what we can to slow the decay as much as possible. This takes more time, $$$, and experimentation than anyone who hasn't done this for a living will ever know. It's incredibly proprietary so communication is minimal. KFC isn't posting which 11 herbs and spices they use either.

I happen to feel our playfields are the absolute best in the industry, and yes... we too like everyone else, had an issue. It only takes 1 minor change in any of the chemicals or process involved to cause a problem... sometimes the parts / chemicals we've used for years change and we don't even know until it's too late. Pulling the art back a bit was only part of making sure it never happened again. Far more to it, and unless you've made a thousand of these things you'll never know how hard it all actually is. The learning process NEVER stops when you are dealing with a natural product like wood being exposed to unnatural chemicals and situations.

We did all we could to correct the situation, make everyone happy, and made sure we took every precaution necessary regardless of cost to keep it on the good side going forward. I believe that shows on ACNC and the last multiple batches of TnA (which is perhaps the fastest most violent pinball game ever made). No pressure when we KNOW everyone is watching all of this like a hawk now and will keep doing so huh???!

There is a reason our playfield process is uniquely our own, local, and will stay that way.

Thanks everyone. Go back to enjoying your Sunday.

Hmmmmm..... yeah, that guy is fairly amazing isn't he!? Never say never!

These... are impressive. I'm about to mess up my warranty on purpose!

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These things can sometimes have a mind of their own... we test fire the crap out of them here on the floor, but that doesn't mean it stays perfect.

Best way we've found to make the adjustment is to put the phone in slow motion and take a video. Figure out where the ball is going astray in the launch lane, and typically slowing the speed of the launch down in the menu with a slight shift of the shooter mech gets it.

Again, not an exact science... working on ways to improve the consistency on that mech for future games already.

CUSTOMER ALERT: Kayte and Morgan are getting reports of some of the "your games are ready" emails hopping into spam... so if you have a game on order, IT MAY BE READY! Check those filters and emails the gals if all else fails. [email protected] [email protected]

SIDE NOTE: All Alice Cooper Nightmare Castle games will be out the door by December as promised, and games available are running LOW. So if games limited to 500 units and short wait times are your thing... here you go, and we're getting close to last call. LIFE, IS GOOD!!!

NEW CODE COMING SOON!!!

Stuff and things!!!

YES WE DID!!!

THOSE ARE THE EXACT ONES HE'S ADDICTED TO!!!

Bryan leaves a tub every time he comes here... they last about 2 days.

Anyone wishing to help the floor Minion Manager (cue sappy ASPCA sad dog music)
please address to...

SPOOKY LUKE IS A CHEESEBALL
C/O Spooky Pinball LLC
184 Ridge AVe.
Benton, WI 53803

Our floor manager (who will in here shortly to help you with the serious stuff) has a serious addiction to pumpkin spice EVERYTHING!!! The struggle is real. And also cheese ball puffs.

Manual has begun for ACNC... much of it is just transferred from TnA, which is down to parts lists (Squirrel is on that). All coming!

Whoa!!!

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And another one just got here!!!! Well... this is exciting... HAHAHAAAAA!!!

There is gonna be a happy minion in the morning. I think we'll turn the empty tubs into parts bins!

Email this stuff to us directly so we be sure to see it... but that appears to be the 12v lines for one of the light up mods. They were the only ones that color.

It's fun at shows (like last week) to watch people just struggle like hell up there. Can't start Frank, can't hit the guillotine... THEN YOU SHOW THEM. Hold the upper flipper up and TRAP THE BALL. 90% of the time the game will feed that flipper and make EVERYTHING much easier. That right ramp is wide and easy once you get it lined up and flowing. Left ramp is more of a sweet spot and harder to control, but manageable.

But yeah, your statement is correct if you swat at the ball and don't gain control. Slow it down, catch it, use the "eyes" target to drop that Frank target for less risk on Feed My Frankenstein, backhand the guillotine, whatever you need. You'll be beating Alice, Frank, and the vampire before you know it regularly.

I do not... sadly. Wasn't ours to save.

What the hell are you doing in bed at 8pm? You aren't even 30 yet!

But nice work tracking this one down and helping out Spooky Luke. Above and beyond. No wonder you are swimming in cheese balls these days.

MY GAWD that is AWESOME!!! We should have shot the promo flyer at your place.

Seriously... I have game room decoration envy. I need to step up our basement when I run out of things to do (which means never).

LOVE IT!!!

Us either.

This is just attract mode... it will be interactive with the game, gauges will show mode progress, and the brain even tracks Igor for you in "Lost In America!".

Being assembled now... email: [email protected] to get one or for more info!

It is!!! And just updates via code with the rest of the game.

This was a project that I personally didn't have time for, so we turned it over to the Minions... who proceeded to combine their efforts and came up with the "Spooky Brain-O-Rator" (as seen on the side of the cabinet in the ACNC artwork). They did a great job, and proud of what they came up with.

Price is $299 and Squirrel tells me they will start shipping next week. Every one is hand assembled. The Minions have plowed through 2 tubs of cheeseballs at night working on these things already!

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You do! Lol... floor manager Spooky Luke is a big big fan of that band. We took it in on trade so he can play at night while eating cheeseballs.

What Luke said... bigger picture code issues to solve at the moment (and doing so) ... THEN the flashy blinky cool rules stuff can keep rolling.

Dude... you fixed that so fast I was shocked. Like we had 3 people looking at what your issue could be and BANG! Fixed before we could get the 2nd email to you... ?!?! Amazing.

We seriously have had a failure on those MeanWell 5 & 12v power supplies at the rate of less than 1 a year. Maybe 4 in the entire almost 7 years of Spooky... crazy you tracked that down so quick.

Squirrel has a replacement going out for you today (and the add ons).

We love you... and we mean that.

I swear we're getting better. Not perfect, but we'll keep aiming for that to earn those cheeseballs for the minions.

They've emptied several tubs already!

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Pretty sure the cheese powder in these things is fairly antiseptic anyway. And judging from the number of times I hear "5 second rule!" shouted across the shop, they aren't too concerned about germs.

Kanpai!!!!

From Benton, WI...

Happy .... HALLOWEEN!!! ... ?

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I'm 51... and best of my memory, snow this early is a first.

Don't recall trick or treating as a kid in snow boots. I'll have to shovel a path for the kids tonight! Lol.

Tom.... next time call me!

Yes, that is 100% the rule... if a player locks a ball and someone else steals it, the person who locked the ball gets 1 million for the lost work.

This rule if memory serves me correctly was implemented by a former world champ tournament pinball player on our team.

Gryszzz... you're F'n perfect buddy. Don't ever let anyone tell ya' different!

Lots of adjustments coming for power on the ball eject folks... that seems to be the biggest culprit.

We're looking into that as a possible rattle spot too. Nice homework!

I paid 9 of them to stand there and make me look interesting. Something Gryszzz will NEVER have to do!

HELL YEAH COME TALK TO ME MAN! Every single time. Just glad you're enjoying the game, and we'll catch up to you sooner or later!

Shoot me an email with a photo of how / where it's getting stuck Gryszzz... [email protected]

Should be able to adjust around it fairly easy. Pitch and level can throw off what we set here in the factory a bit. We'll get ya' right sir!

Next update will have a power adjustment for the trough kick out... that solves it fairly quick.

Get it near some mild humidity... it should go down. Our shop is fairly dry and we occasionally see games that have been here for a couple years get a bit of the raised grain at times (mostly fall / winter when the air gets dry). We toss them in the print room where humidity runs about 50% and it goes down in a couple days.

There are so many factors in what can cause this it's mind boggling. Time of year the board is made & shipped, how it is sanded, cured, where the game is kept, dry air, moist air, cold, hot, sunshine, cleaning chemicals, wax types... you name it, wood reacts. The board used in ACNC has reacted FAR better than the more expensive TnA board.

It was a good idea to get this out before it's released.

Everyone (smarter than me and Luke) is working crazy hard to solve the memory leak issue... once hammered out, release will be out fast with a ton of game play fixes.

Least glossy playfield in the shop, camera 2" away.

Same spot on the board after 1 minute with a rag and 3M polish, camera 2" away.

Same board from chest height.

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He's Australian... they have different grammar rules down there.

We think he's bloody fair dinkum awesome.

ABSOLUTELY NOT... the last few ACNC games were sold after Rick and Morty launched, as well as a handful of the charity games (we do not run that website, but sales are 100% done for ACNC is the point).

We're in the process of working the handful still due to customers in the best we can right now, but it isn't going to be fast. Most of our production line has shifted (or is new) to increase production time on Rick and Morty, and only a couple workers have experience with ACNC, so they're plugging away between other daily responsibilities.

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There will be another code update coming... just FYI.

All I want to say for now. Stay tuned! We want this as good as you do.

We suggest you contact [email protected]

No you can't... that's not our website, and should have been taken down long ago. It was a limited time charity game package.

Always come to the source for correct information.