Quoted from FawzmaGames:
when you are seeing this.. is crypt locked first then frank? better yet, are you getting a ball launch when frank gets locked.
For me it was not with Frank, just with Crypt. The most specific that I took note of where these...
I had Pit Creature going with a ball locked. I drained in the upper playfield and both balls stayed locked. Ball search would not drop the target to release it and I let it go for a while. I had to pull the glass.
The next time I locked a ball in crypt and drained and it did not register the drained ball. I let ball search release the locked ball and when that drained it too did not register the drain. I had to reboot.
After reboot it is acting much nicer. Played 5 games and did not have that issue or any other, but I did not try that same pit creature/ball lock situation.
Also, since you are here... the service credit button does not give credits with the new code.
Thanks for listening and responding.
UPDATE: I just tried to recreated the same situations and do not get the same problems. It is working fine... Maybe it just needed a good fresh reboot??? Yes, I get a ball launch with Frank. I also tried a combination of ball locks with both frank and Crypt with no issue. It will be played a bunch tonight during league so I will let it be and see what happens. Cheers!