https://pinside.com/pinball/forum/topic/aerosmith-toy-box-issue-gets-weak-and-wont-open

Hasn't happened to mine yet but there is some people that are having the same issue.

So do you think that you still have a problem?

Hope you get resolution quickly......!

OP - did you call Stern support? (708) 345-7700

That is the first place you should go to for an issue like this on a brand new game - not pinside IMO.

I played two different Aerosmiths at an expo recently and as I recall the lid would only open when a lock shot was throwing a ball in. If it is staying open I believe that is a malfunction.

I played one last night. The way I understand it to work properly is the toy box opens when you hit the target just below it. It then stays open (essentially letting you know lock is lit) until you lock as many balls as you can. Every time you hit the toy box target you add another ball you can lock (numbers below the toy box blink at the number of balls you can lock, but are solid for the balls that are locked). The machine I played held the toy box open whenever I was eligible to lock a ball.

Okay, I was just not remembering how it worked then. Sorry.

Did we ever find out if it’s suppose to stay open? Seems my toy box is staying open now when lock is lit. If lock is lit toy box stays open until it’s not lit. I’m 95% sure it never use to be like this. Seems like mentioned above the coil would overheat if it had to hold it open for that long. I’m hoping I’m wrong and just imagined it always closed. I seem to remember it opening when ball actually triggered lock switch and if not lit would throw ball and hit him in head. I did update code recently.