In this case, your credit card company is your only friend. And only hope, sadly. I've had very good luck with chargebacks on scammers (100%) but, BUT--never 13k. I'm not sure if that'll matter, but it will certainly be more closely scrutinized because of the dollar amount. You might want to actually call the CC issuing bank and speak with someone there. Keep each and every document that you have. Make copies. Log phone calls and to whom you've spoken with with a time stamp. This is important! Also, if there is someone you can contact and pay a few $$ to confirm that this WAS NOT caused by shipping that would be a plus and move the CC company towards a decision. Best of luck and please keep us posted!

To the OP---you NEED to contact your bank TODAY re: chargeback status. Not the actual credit card, but their issuing bank. Time is of the essence and the clock started ticking the second that you took delivery of this POS...there is a 99% chance you'll be made whole, but time is working against you. Again-do not feel secure that you've contacted the actual credit card...it's the bank that you need to speak with, and yes, I mean SPEAK with, not simply email. Ask me how I know this.....