hi - hopefully this is something simple/obvious but as a newb i'm not sure hot to proceed with troubleshooting. Sometimes when I'm playing AC/DC the game acts as though the ball as drained (when it hasn't). It's hard to be sure because it happens during gameplay but i think it might be partly in response to nudging the cabinet or at least the amount of movement associated with hitting the flippers etc. I thought I'd look at which switches were active in the service menu. At rest nothing seems out of place, but i did a bit of nudging the machine around and then I saw a switch that said something like "trough jam" or "ball trough jam" but it has proven hard to replicate. Now i'm not sure if i discovered the cause of the issue or if i just pushed the cab around enough to make the switch trigger (and its not related).
Is it likely these two things are related? are there other things i can do to troubleshoot better? if that is the fault causing the issue what would i do to fix it? (so many newbie questions)
Thanks for any help/advice...