I've looked all over in posts and there is some info but not what I'm looking for on a machine I just bought. The you hit the bell the ball hangs up before the drain. I've read about options issues etc. anyone else have this problem? What needs to be fixed? I'm a handy guy but I'm sure someone knows and there is no sense reinventing the wheel. Suggestions would be appreciated. I'm currently backing the glass down and doing a "manual assist" to get the ball to drain after hitting the bell. Thanks in advance