Regina, SK
That guy who inspects playfields at Stern, maybe he didn't have the lights plugged in again?
Some of you will know what I'm talking about 
The playfield went back to be replaced, not the whole game?
Rob
(Topic ID: 220857)
Linked Games
AC/DC (LE)
Stern, 2012-
AC/DC (Premium)
Stern, 2012
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1 month later
Quoted from Lamberger:Just fallowed up with stern to see what happen to the game with my production number..... turns out new playfields were sent out, but Player One Toronto(Jerry)decided to take the game back plus $1400 plus U.S in new playfields. Deal directly with stern, lesson learned.
You absolutely cannot deal directly with Stern for warranty issues on big ticket items. Plus, I've dealt with Jerry (Powers?) several times and he's a stand up guy, always went the extra mile for me.
You got a refund back, so why were you expecting anything else at this point? I think you should have given it more time, P1 or Stern are not going to rip you off. Sometimes things just move slow as in they may not have had ready playfields built for example.
Rob
Quoted from Lamberger:What r you talking about? Jerry wrote me back a email saying Stern denied my warranty issues and to send the game back. Just by chance , I called Stern to see what was happening, they said new playfields were sent out under my product number? How else would you explain it?
I have dealt with Patrick Directly from Stern before on warranty issues.. I Should have went that route.
My mistake. I will never ever deal with player one again. Lesson learned.
Was an amazing game.. Gonna miss it. Biggest reason why I p*ss+d!
Have about $500 u.s worth of stuff for this game, if anyone is interested.
Once you sent the game back and got your money back, who cares? Buy another one, maybe from Nitro if you don't want to deal with Player One any more. But it's possible some miscommunication happened along the way - I don't think P1 was out to rip you or anyone else off.
Rob
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O'fallon, IL
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