AC/DC (LE)
Stern, 2012
AC/DC (Premium)
Stern, 2012Hey everyone , just wanted to give a heads up that this game went back to Stern.. Hate to see anyone getting it without noticing.
Jig gouges from window cutout,
clear coat on second playfield.. looks like they just hung it after spraying.
Happy flipping, Cheers!
IMG_20180421_2239268 (resized).jpgIMG_20180421_2239359 (resized).jpgIMG_20180531_0008298 (resized).jpgIMG_20180618_1143438 (resized).jpg
Wow, that sucks. What was the manufacture date on this game? I have a Luci vault in transit from distributor due Friday. It was made just last week.
Haha, no doubt..
Crap, they picked the game up yesterday.. It was definitely made before April.
They will probably just resell it hoping nobody notices.
Got a call today from Patrick, they are willing to send me a brand new game in mint condition at cost.. Wow, catch is I just have to stop posting bad reviews on here and promise not to disclose there cost. lol.. Well I'm happy Stern is doing that! So this is a positive post. 
very happy, there cost is stupid cheap!
Quoted from Lamberger:Got a call today from Patrick, they are willing to send me a brand new game in mint condition at cost.. Wow, catch is I just have to stop posting bad reviews on here and promise not to disclose there cost. lol.. Well I'm happy Stern is doing that! So this is a positive post. very happy, there cost is stupid cheap!
At a loss for words. Congratulations to you and yours. That is great that Stern is standing behind you on this. My heart sank with these photos. I am happy they
are taking care of you! Wish me luck. My journey begins on Friday when freight company deposits my game here. I am as nervous as a cat is in a room full of rocking chairs. LOL ,MEOOWW, my tail ,my tail.
my azz, my azz
Well it looks like it was to good to be true, waited for a payment request email as directed for $2862. Sent a few emails and phone messages since with no reply.. Oh well, at least I got my full refund back. Hope no one else had any of these issues.. Definitely going to affect resale value. Hopefully this one ends up being a route machine with a discounted sale price for the operator. I'll let everyone know if anything changes. Cheers!
Just fallowed up with stern to see what happen to the game with my production number..... turns out new playfields were sent out, dealer decided to take the game back plus $1400 plus U.S in new playfields. Deal directly with stern, lesson learned.
Quoted from Lamberger:Just fallowed up with stern to see what happen to the game with my production number..... turns out new playfields were sent out, but Player One Toronto(Jerry)decided to take the game back plus $1400 plus U.S in new playfields. Deal directly with stern, lesson learned.
You absolutely cannot deal directly with Stern for warranty issues on big ticket items. Plus, I've dealt with Jerry (Powers?) several times and he's a stand up guy, always went the extra mile for me.
You got a refund back, so why were you expecting anything else at this point? I think you should have given it more time, P1 or Stern are not going to rip you off. Sometimes things just move slow as in they may not have had ready playfields built for example.
Rob
What r you talking about? Dealer wrote me back a email saying Stern denied my warranty issues and to send the game back. Just by chance , I called Stern to see what was happening, they said new playfields were sent out under my product number? How else would you explain it?
I have dealt with Patrick Directly from Stern before on warranty issues.. I Should have went that route.
My mistake. I will never ever deal with this dealer again. Lesson learned.
Was an amazing game.. Gonna miss it. Biggest reason why I p*ss+d!
Have about $500 u.s worth of stuff for this game, if anyone is interested.
Quoted from Lamberger:What r you talking about? Jerry wrote me back a email saying Stern denied my warranty issues and to send the game back. Just by chance , I called Stern to see what was happening, they said new playfields were sent out under my product number? How else would you explain it?
I have dealt with Patrick Directly from Stern before on warranty issues.. I Should have went that route.
My mistake. I will never ever deal with player one again. Lesson learned.
Was an amazing game.. Gonna miss it. Biggest reason why I p*ss+d!
Have about $500 u.s worth of stuff for this game, if anyone is interested.
Once you sent the game back and got your money back, who cares? Buy another one, maybe from Nitro if you don't want to deal with Player One any more. But it's possible some miscommunication happened along the way - I don't think P1 was out to rip you or anyone else off.
Rob
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Regina, SK
Brighton, MI