Well this is a subject many of us feel pretty strongly about that is for sure. What I think some at Stern are missing is that often players that play on location look for fun and complete code now days. The Pinball community has changed dramatically in the past 5 years and many that play on location are not just casual players some actually own pins. So no matter if it's in a home or on location fun & complete code encourages people to pay to play and/or possibly buy a pin from your company in the future.
Many of us know it can be frustrating to buy a pin for 4700-7800 and have to wait a year or longer to get complete/polished code. Kiss sold well and although there has been updates provided it still feels a long way from how fun it could be with well thought out complete code. I am a big fan of Stern and it does seem like they are becoming more committed to providing us fans with well designed complete code. That is a good thing! Please know that while many of us would like some things improved we are still fans/buyers. We are not against you we are with you.