Quoted from j_m_:

I don't get it, is the soup nazi his son? a cousin? his sponsor?
jk. it's a right of passage to get yelled at by steve. if you weren't yelled at, then you aren't doing something right the first time that you called. it kind of took me back to my childhood and all those times that my father would yell at me for doing something stupid
thanks for the photos, steve looks nothing like I expected (7'8" tall with huge arms ready to crush his customers' hopes and dreams for those that don't remember their customer no.