A Note From Gary Stern At Stern pinball. We don't know anything more about this so we have no additional information to add other then we are shipping games as fast as we are getting them.

Dear Ladies and Gentlemen:

I apologize for the delays in fulfilling your holiday orders.

We are experiencing an unusually high percentage of delays in the delivery
of parts to our factory.

We are working with our suppliers to correct this problem and expect to
have it fully resolved by mid-January.

We will continue to work to fulfill your orders expeditiously.

Please contact me if you have any questions.

Sincerely,

Gary

Gary Stern
President
Stern Pinball, Inc.

#2 8 years ago

BAR

iwantansi

Pinside member

10y 63,550 1,831

Something Something VE - Spider-Man, Ghostbusters

#3 8 years ago

GEC

Gexchange

Denver, CO

12y 94,650 4,570

Quoted from iwantansi:
Something Something VE - Spider-Man, Ghostbusters

No this is effecting Current production of Current titles

#4 8 years ago

ROB

Rob_G

Pinside member

Regina, SK

9y 99,300 5,332 3 6

OP
Quoted from Gexchange:
No this is effecting Current production of Current titles

It's been ongoing for a while now hasn't it? KISS premium comes to mind...

Rob

#5 8 years ago

LKD

Luckydogg420

Pinside member

Kitchener, ON

11y 115K 5,860 14

Although it changes nothing as to when I'm getting my game (it is when it is). I'm really glad that they've acknowledged that games are coming off slow and gave a reasonable time to have things improved.

Transparency speaks volumes.

#6 8 years ago

DEF

DefaultGen

Pinside member

11y 123K 2,806

Stern apologizing for production delays feels like a backhanded jab at the rest of the industry.

#7 8 years ago

CWG

Chrizg

dsmpinball

Des Moines, IA

12y 93,550 2,084 5

OP
Quoted from Gexchange:
A Note From Gary Stern At Stern pinball. We don't know anything more about this so we have no additional information to add other then we are shipping games as fast as we are getting them.
Dear Ladies and Gentlemen:
I apologize for the delays in fulfilling your holiday orders.
We are experiencing an unusually high percentage of delays in the delivery
of parts to our factory.
We are working with our suppliers to correct this problem and expect to
have it fully resolved by mid-January.
We will continue to work to fulfill your orders expeditiously.
Please contact me if you have any questions.
Sincerely,
Gary
Gary Stern
President
Stern Pinball, Inc.

#8 8 years ago

B16

Billy16

Pinside member

11y 94,300 3,701 58

Quoted from DefaultGen:
Stern apologizing for production delays feels like a backhanded jab at the rest of the industry.

Yeah, it for sure could be like that--but on the other hand it is somewhat refreshing to have a manufacturer (almost) take responsibility for slow delivery...

#9 8 years ago

ALH

Drewblood419

In Memoriam

Knoxville, TN

10y 60,650 1,013 3 15

Hopefully it gives them more time to make the remaining MMR le's

#10 8 years ago

CAT

DCFAN

Pinside+ Frequent

Chantilly, VA

12y 148K 12,776 34

Has the pinball mafia turned against Stern now?

#11 8 years ago

PJF

rai

Pinside member

20y 169K 18,758 34

Maybe Gary can use the down time to finish the codes on games like XM and ST, bug fixes at least.

#12 8 years ago

RYC

FalconPunch

Pinside member

Melbourne

9y 106K 1,816

Quoted from rai:
Maybe Gary can use the down time to finish the codes on games like XM and ST, bug fixes at least.

I'm pretty sure the coders are not the ones assembling games.

#13 8 years ago

ERW

chuckwurt

Pincinnati

10y 193K 31,342 16 13

Looks like I won't be getting any pinball machines for xmas. Woof.

#14 8 years ago

PWO

64bsstp

Pinside+ Frequent

Grand Rapids, MI

11y 50,300 241 16

Interesting. We have been seeing extended lead times on some parts at work, too. The problem is getting worse - to the point that early in a project we identify long lead time parts and get them ordered. Everything gets made to order these days. Nobody holds inventory.

#15 8 years ago

DRA

Grinder901

Inactive member

Germantown, TN

10y 78,900 4,926 1

All parts? I'm curious which ones in particular.

#16 8 years ago

GEC

Gexchange

Denver, CO

12y 94,650 4,570

We are trying to get as many of our game of thrones LE's delivered by xmas. Currently we have just short of 50% shipped. Ironman ve's about the same.
JJ

#17 8 years ago

SOS

PinballSam

Inactive member

Richmond, BC

8y 10,650 30 6

Quoted from Drewblood419:
Hopefully it gives them more time to make the remaining MMR le's

Fingers crossed!

#18 8 years ago

SMB

Concretehardt

Pinside+ Frequent

Eugene, OR

11y 145K 10,075 2 27

OP
Quoted from Gexchange:
No this is effecting Current production of Current titles

I assume this is why Metallica is still on the to build list in January? I had thought the Lic expired in December, did they get an extension?

#19 8 years ago

YAW

Lethal_Inc

Pinside member

Westminster, CO

11y 88,300 4,933 7 34

I suppose this will also delay the announcement of the next release too. Gotta play catch up first before they can start thinking about a new title.

#20 8 years ago

KMP

Kkuoppamaki

Pinside member

10y 81,800 2,048

Are all the LE's already spoken for JJ?

#21 8 years ago

PAV

PavBall

Pinside member

Lake Charles, LA

9y 75,300 460 79

That will just be more delay in my husband ordering the game of thrones premium.

#22 8 years ago

CFL

centerflank

Inactive member

Unknown

11y 165K 13,962 7 206

Ill tell you right now, the reason companies cant get parts manufactured anymore is because the US has become a dog in producing anything.

Build shit/sell shit.

I worked in a machine shop, all those small manufacturers went bankrupt, even TREK bicycle that I worked at shipped all those jobs to Mexico or China to end solid manufacturing jobs.

High Schools don't offer many "hands on build things courses" anymore, all computer crap........just a matter of time till we get phased out.

#23 8 years ago

CFL

centerflank

Inactive member

Unknown

11y 165K 13,962 7 206

Quoted from PavBall:
That will just be more delay in my husband ordering the game of thrones premium.

On a follow up, tell Tiger to stop being such a nancy, truly disappointed in him. Pull the trigger like a Man.

#24 8 years ago

???

cavalier88z24

Pinside+ Addict

9y 108K 1,927 25

Quoted from centerflank:
Ill tell you right now, the reason companies cant get parts manufactured anymore is because the US has become a dog in producing anything.
Build shit/sell shit.
I worked in a machine shop, all those small manufacturers went bankrupt, even TREK bicycle that I worked at shipped all those jobs to Mexico or China to end solid manufacturing jobs.
High Schools don't offer many "hands on build things courses" anymore, all computer crap........just a matter of time till we get phased out.

how true we have become a help less country. I work at a car dealership and we get customers that come in with there low tire light on. well, what did you do in 1977 when you had a low tire light on? you filled you tire. go fill it up!

#25 8 years ago

LCR

Chet

Pinside member

11y 53,050 1,450

Quoted from DCFAN:
Has the pinball mafia turned against Stern now?

I thought GS was the "Boss" of the Pinball Mafia? Maybe he needs to be sending his "Uncle Knuckles" from Chicago to pay those suppliers a friendly little visit!

#26 8 years ago

TDK

SilverBallz

Pinside member

Chicago, IL

11y 51,300 1,781 8

Quoted from cavalier88z24:
how true we have become a help less country. I work at a car dealership and we get customers that come in with there low tire light on. well, what did you do in 1977 when you had a low tire light on? you filled you tire. go fill it up!

you made millions and retired cause you just invented the low tire indicator light in 1977!

#27 8 years ago

BRC

jellikit

Pinside member

Plainfield, IL

11y 106K 4,453 6

Quoted from cavalier88z24:
how true we have become a help less country. I work at a car dealership and we get customers that come in with there low tire light on. well, what did you do in 1977 when you had a low tire light on? you filled you tire. go fill it up!

Were you working at Cadillac dealership? I wasn't even thinking they had low-pressure tire lights in 1977. But how things have changed, people used to check their tires, oil, and other fluids. They didn't need a sensor to tell them when they were low or to change their oil. Although there is much more information that is readily and easily accessible, it doesn't mean it is used. And to CF's point, one of my sons took Woodworking 1 (Workmanship) and it was one of his favorite classes, they also have Woodworking 2 (Craftsmanship) and Woodworking 3 (Cabinetry) at his high school along with Automotive Maintenance, Mechanics, and Servicing, which I think is a good thing. We always need to make sure we can do for ourselves even if we make the decision not to.

Brad

#28 8 years ago

RAR

beelzeboob

Pinside+ Frequent

10y 182K 20,680 1

Quoted from jellikit:
Were you working at Cadillac dealership? I wasn't even thinking they had low-pressure tire lights in 1977.

Nope. That was new in '78.

#29 8 years ago

AMG

Gribbs

Pinside+ Addict

Scottsdale, AZ

9y 75,800 821 18

Quoted from cavalier88z24:
I work at a car dealership and we get customers that come in with there low tire light on.

I suppose some are better with THEIR hands, and some are better with spelling and grammar.

1 week later

#30 8 years ago

GEC

Gexchange

Denver, CO

12y 94,650 4,570

Bump.

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