(Topic ID: 200173)

A dark night for Stern

By jfh

6 years ago


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  • 2,022 posts
  • 316 Pinsiders participating
  • Latest reply 2 years ago by jfh
  • Topic is favorited by 20 Pinsiders

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#247 6 years ago
Quoted from Push600:

Not to mention Sterns horrible customer service.

With all the Stern bashing service has always been the bright spot.
I've had nothing but great service from Them and I haven't heard many complaints about it. They always come through with info and extra warranty coverage.

Did you call when Chas was at lunch or something?

#313 6 years ago
Quoted from TheFamilyArcade:

This must be the alter ego of the black knight. No way another, different person expresses their thoughts in this clear, concise manner!

Just like him because he's based his response on a fallacy.

What recession? There are no real indicators that this is happening other than your anecdotal story. Why are housing starts and sales up over 7% ask other indicators are up too.

Pin prices are down? Maybe slightly but due to saturation not the economy.

#328 6 years ago
Quoted from jfh:

There is absolutely no reason for Stern not to care about customer service.

Who says they don't? I've seen thousands of quality threads but not about their service. Lots of replacement pf cabs and node boards when they dont really have to do it.

#332 6 years ago
Quoted from o-din:

They wouldn't have to either if those parts were good to begin with .

Agreed, but that's a quality issue not a customer service issue.

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