Okay, I'm a little reluctant to post this, just because it is basically over and done with, except for the fact that the seller not only wronged me, but then rubbed it in.
I'll try to keep this short and to the point. If I steer one person away from a sale, this is a victory. The guy screwed me out of $10 bucks. Now, is $10 the end of the world? No, but it's $10 that he took advantage of, so you be the judge over who needs it more...In fact, if the $10 comes back, it can be donated to Pinside.
I went to buy an inlane protector from ebayer ''Pin-protectors''. I needed two for my RBION, one for the kickback and one for the inlane drop. Seller had multiple quantities, so I put 2 in. He also offered ''best offer'' so I offered $25. ( a single would be $15 or best offer) I then proceeded to check out, and the seller accepted the $25 offer...
In the mail came one protector. I was a little puzzled, but no big deal to me, just email the seller and explain the confusion. I must have pressed back to check shipping charges and it defaulted back to one? I'm honestly not sure. All I do know is, a mistake was made in the checkout process. Ebay wanted me to send the product back for a refund. I just wanted the difference refunded or the product- I expected NOTHING for free, just fair.
I felt that the conversation getting heated prematurely, and by sending it back he could just claim it wasn't received or damaged or whatever.
Is this a seller you want to give business to?
And for the record, I'm okay with him putting up the e-mail exchanges between us. I didn't feel the need to exchange blows to his level.
''Hey D-bag it's 2am and your emailing me! Fuck spelling! Go run for RGP and pinside! No one cares! The feedback is proof! You're the only one in over 200 sales! Idiot! Go cry on pinside!!! CRY!!! Be sure to them them you couldn't enter the correct numbers!! Get the whole story out there! I'll make sure all your emails are post to show both sides!! I should pay for YOUR dumb ass mistake! It's on you jack ass! I've got enough buyers that will come in and blast you for being a dumb ass cry baby!! Make sure you suck your thumb when you post!! CRY!!! thanks for the extra $10 jack ass!! Make sure you tell them my parts are on Marco! Don't buy from them too!! Your the kind of buyer NO one wants!! If you would have said hey "I screwed up can you send me a protector and I'll pick up shipping?". I would have. That's not what you did. You blamed us for your mistake! It's on you and ebay agree's! The system isn't design for low IQ buyers like you!! Sorry life lesson again for the dumb ass buyer!! Go cry!! That $10 must have really hurt ya!!! LOL! BUM!''
1) He spelled ''your'' wrong, after saying ''your an idiot'' and I called him out on it.
2) Ebay didn't agree with the seller. They instantly said ''send it back and you'll get a full refund'' I chose not to, because of the risk and process. I didn't need to be out even more money.
3) It was a first for me too, in over 200 ebay transactions.
4) He remained steadfast the whole time that it was my fault. Used a lot of exclamation points and strong tone..(lol)
5) I did in fact try a simpler resolution approach, I sent him this message below weeks before, when he started to get defensive. He kept insisting it was my mistake, to contact ebay about it and also said ''not my problem, deal with it''
Here it is:
''Look, here is how this could have been handled better. You simply refund the difference. You claim to say ''it could have been quantity 10'', so that's you not believing in my honesty. You keep saying it's my mistake- Okay, so refund the difference and we move on. YOU'RE the seller, I am the customer, and you are the one that has these marked with a ''best offer'' why do that then? Further more, you knew of the mistake and took advantage of it? By knowing you have them listed for $15 and accepting a $25 offer? Is that safe to assume? Truth of the matter is, I had click quantity two, but must have pressed back to check shipping charges. Things like this happen. This is simple really, and not worth getting all twisted out of shape on either end. Just refund the $10 difference. Nothing gets sent back, I keep the protector, and we treat this as a single transaction. The quality of the product is great, so good feedback can be left, we move on. I think it's more of a misunderstood sale than anything else. Lmk Thanks, Jim''
The bottom of the story is, he knew I overbid for one. Nobody would offer $10 more than his asking price for an item. It was a mistake, he acknowledged it as such, but said it was ''my problem, deal with it''
If it was reversed, I know what I would have done, I don't roll like that.
I guess the morale of the story is, buy from Cliffy.