Quoted from yancy:As someone who works in software QC and opens tickets/defects on a regular basis, looks to me like your system will work great at the VFW where the baseline expectation is all games ~100% functional, with a dedicated team of techs whack-a-moling bugs as fast as they appear.
Considering PHOF's current state of affairs, that'd be like a hundred people simultaneously shouting down a well. It's like, "yeah, we know dozens of games are down and dozens more have major issues. We're doing all we can, thanks."
Also helps that nearly every VFW attendee is a pinball person who actually knows what to report. Good luck letting thousands of clueless tourists swarm your ticketing system 365 days a year.
I second this. Working from 0 tickets and no issues, should be pretty easy. Not sure if you’ve already built in a redundancy filter…..the show probably won’t generate enough duplicates to warrant the effort of just closing dupes manually, but may not be a bad upgrade either if you were going to offer this as a service/product for other events & shows.
