When a distributor decides to go to pinside to air his problems, something is way off.
I know nothing of the distributor who started this thread (since I live in another part of the world ) but I can say that I would never even think about buying something from someone who decides to go this route.
It is extremely unprofessional, to say the least and I do not envy any pinball company that has to go through this stuff. Stuff that should be handled in private, no matter the reason.