(Topic ID: 112389)

17 WOZ's sold 17 had to work on right out of the box

By rlevin

9 years ago


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  • 189 posts
  • 70 Pinsiders participating
  • Latest reply 9 years ago by TigerLaw
  • Topic is favorited by 5 Pinsiders

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#82 9 years ago

I have had some issues with every NIB pin that I have bought. Sometimes it's a simple as adjusting a switch. Other times whole parts have had to be replaced. So I don't think this is common to just JJP. Stern has had some colossal misses when it comes to QC as well. Seems to happen with all of the companies.

I have a WOZ, bought it NIB from Larry at flipnout pinball. He drove 3 hrs to deliver, brought it in my house, we set it up and worked out any kinks in it. The only issues mine had was the ball trough was stuck and the crystal ball cable was loose. Took a couple of seconds to fix. I think I've had it for 7 months now with zero issues. When you are paying that amount for a machine and there is no discount I expect a little extra. I don't buy for one second that the distro are only making $500 on these games. That's why I went with a distributor that would deliver and set it up.

I realize that many of the early machines had lots of board troubles, that's why I try not to buy many games early on in production. When you buy early, especially from an company that is not proven you will likely have several problems to work through.

#97 9 years ago
Quoted from DreamTR:

Larry has stated this is essentially a hobby for him and he likes to help out. Believe me, he's not making out like you think on these he just enjoys helping others and the business is literally just him. There is a reason why people aren't lining up trying to sell pins for everyone, it's a rough low margin business unless you are buying used, refurb, and sell high (like with console games).
The fact of the matter is that the margin is not there for distributors. It's set up in some old school archaic relic fashion from the 80s/90s and there is no way it should exist the way it does right now. The business models are still something out of a time warp. Trying to find "who" the distributors are in each region still involves talking to someone through someone, etc...I mean, even Brady had a definitive list for each area on their website, Betson, etc...it's still a very old school out of date process.

I agree that most of the margins suck and are not worth the effort. Wasn't trying to imply that any of these people are makng a killing selling pinball. Just that I do think the margins for JJP sales are a lot better than stern sales. Don't know that for sure but I can't see how they would not be. I purchase from Larry because I trust him, plus like you said, he does it because he enjoys it. That's a huge plus for me.

From what I have delt with personally and what I have heard from others that own WOZ JJP has done a pretty good job dealing with the issues. Yes, they need to prevent these before shipping going forward but there will always be some problems. If you are someone that can not be walked through a diagnostic or repair on the phone you probably should not own a pinball machine. Skype is also great for repairs, you can show them what you are seeing and they can see what you are doing.

Simple fact is pinball machine need repairs. If you can't do them with some guidance you better at the least have a local contact that can work on them for a fee for you. If not you probably should avoid this hobby. I can understand why people get pissed when an 8K toy stops working but this hobby is unique and you have to be able to do some of the stuff yourself.

#125 9 years ago
Quoted from DreamTR:

There are TONS of people who can't do the basics on a pinball that own these machines. Some of them live in Nashville! The bottom line is not everyone is tech savvy (even changing a fuse or putting a bulb in is "tech" to some), it all depends on the degree of skill. I know a ton more than I did 13 years ago when I was finally able to purchase my first pinball machine (and have room for one), but I still don't know as much as others, and even then I have to send our stuff out to Mike that confuses us (and even then we have stuff that takes him awhile because it is hard to trace and he's the best in the business for this stuff).
The bottom line is that just because you "own" a car does not mean you need to know how to change the oil. If there is a "service" place locally that can clean pins, change bulbs, check fuses, flipper stuff, and give diagnostics, I am sure people would love to get in on that...
Obviously the simplest of tasks is cleaning a pin (some in home use get little play) but Scarlett Johannson (sp?) purchased a pin from Dale. I am sure her or her assistants are not going to get their hands dirty if things need to be addressed. They will call a specialist.

Yes, we are extremely lucky in the middle TN area. We have you operating more pins on location than probably anywhere else, options to buy fairly close by with flipnoutpinball and choochooarcades, plus some unbelievable repair/restore folks like Mike. Plus Mike does amazing plating work.

#128 9 years ago
Quoted from DreamTR:

Well in all honestly I wish we had more places to "purchase" pinball machines from locally. We have Chris Royalty and I wish Jon Hoffman would put his ads back up for the pins he used to sell on Craig's List.

Yes, forgot to mention hot rod arcades. They always have some cool pins available.

It would definately be nice to have a more active market for sales and trades though.

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