Thanks will have a look or ask my distributor about it.
For now i have to repair the opto, i removed the plastics to have a better look and i have seen that the cables of the opto were shaved off.
While fumbling around yesterday the opto did not work anymore, one of the cables came completly off.
No i wait for replacement
i bent the metal lane as good as i could back, looks better now.

Interesting - I have the same issue w/my opto, but the metal guard is OK. 2 of the 3 wires sheared right off and the opto plastic is busted. Fixed the wires and taped it in place for now. New one on the way, but I think I might 3D print something to help protect that area,

What a cool touch to an already beautiful game. Thanks Ricmaz!!!!!!

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Contact Stern.
This will be an issue on everyone’s game.
They can come out with a fix maybe similar to Ghostbusters.

Send them the pictures and explain everyone is having the issue.

Thx

Just looked at mine and sure enough it is bent as well. That is a really long wire guide that gets hit really hard often. Mines not touching the opto yet but could be doing it soon. Will be watching it now for sure.

Everyone send in information to Stern then they will come up with a fix.

Thx

The more we pay for these machines, the cheaper the part become. CrAzY

Mine is bent also.

Yeh mine is bent too. Will send Stern an email as well.

Mine does not look bent but it is barely pressing against the optos. I will be keeping my eyes on, as well.

EDIT: Who do you email at Stern? I have Chas's email, but is there a particular email we can go to to really get visibility?

I think if everyone sends Chas an email along with a picture of bent guide they will get the point and do something.

I'll take pic and do this tomorrow. Safety in numbers, so to speak.

For those that don’t have Chas email:
[email protected]

Did you get it to work?

I entered flipper code, got the Welcome message. Then I hit grandpa scoop twice and I get nothing too.

Do you have to wait until the scoop is lighted up? Also, do you have to complete anything on the lower playfield? Then wait until the scoop lights again to hit it. Nothing else?

Incorrect response deleted.

I got it to work on my premium. Started game then entered code to get "Welcome to the Munsters". Then hit stand Up's to light grandpa scoop. Hit scoop to start lower playfield, get to Multiball and play till time ran out and return to upper playfield. Hit stand Up's to re-light grandpa scoop, then shoot scoop and got secret Mania message on screen

Did you hit all 4 stand ups before going to grandpas scoop each time?

Pretty sure I only hit one of them and the scoop lit. I guess as long as the scoop is lit it should work

100% works on LE...enter code, hit stand-ups, get Grandpa Jackpot to light...wash rinse repeat to get down there again.

New callouts, timed mode, chasing to complete characters. Fun clips tied to the mode in there as well.

It doesn't need to be combined w Midnight or Munster Madness modes, but suspect that would be insane....a great mode that I'm sure will live gameplay without flipper code at some point

Yep...launches on 2nd time...can get there w Grandpa alone

Our on our LE, first try entering code, hitting Grandpa scoop twice, it didn’t work; however we inadvertently had Spot mode running at the same time.
Second time, we did the same thing and it ran the secret mode. We didn’t last long but it was very cool none the less.

This secret mode and Midnight Madness should at the very least should be added into regular gameplay.

Still holding hope for additional theme integration and further deepening of rules.

We’re still digging the game but fingers crossed there’s more enhancements to follow.

Hi, went to the Stern site to order a topper, free shipping!, when I went to check out it says "sold out". are they done making them or is this related to the current closure from Covid? thanks.

Thanks for Chas's email address. I just sent him a pic of my ball guide riding the optos.

Been sold out for months.... was told new batch coming...but that was months ago...

Can anyone give me a strategy for Munster Madness? I work so hard to get there but it happens often enough that I just feel like I'm flailing away. Someone once told me to ignore the upper playfield and work the lower.

The display says "Complete the shots before time runs out."
How long is the time?
Is there a timer visible?
Do any shots extend it?
I see the green shots on the upper and lower are lit first. Then the blue shots are lit, then the yellow shots are lit. Is it progressing to the other colors because the shots are being made?

Still loving the game, but the Madness is truly madness here. Any tips?

I'm in the minority but I dont like both playfields going at the same time. It's too chaotic and not much fun imo

I have had my lower play field turned off for 2-3 months. So, it does not light up, but when I get Munster Madness, I can see the two small balls bouncing around in there. So, the ball launcher still works but I cannot swear to if the flippers are working, or not.

No matter what you do, the lower play field is still have balls launching. Just forget about it and concentrate on the upper play field and let the lower play field take care of itself. It will not cast you any points.

Check this wire form out also.
Is yours coming into contact with sensor board? This one is near the kitty shot.

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My wire form by Herman is bent and touching the opto as well. I know its probably not supposed to be that way but it almost looks like maybe it should be bent to help the ball not come off of it and go sdtm. Is this possible?

My Herman wireform has a slight curve as well. Maybe it is intentional.

Mine does aswell

I mean if you look at it it kinda makes sense that it would help the ball roll out to the right flipper but it also appears to be smashed into that opto for the left ramp and that doesn't look good.

Mine looks like it's really close to touching the two solder joints on the opto board. I'm going to put a piece of one sided stick foam against that opto just in case.

The curve looks to be intentional. The problem is the wire is riding the ramp optos.

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We need someone with a new game or a very low play game to see what theirs looks like.

642 games on mine, both wire guards completely straight. Have no idea...even dried wax in the middle of the long one that I missed wiping off prior. Just not getting ball shots there...

For whatever reason, my guides are not bent...and I play the game...alot ( not as much as back in honeymoon phase, however)

326 games on mine, had it since mid December. Looks just like Cotton's in the pic

I'm going to make a guess:

Some of the wire guides were just a few thousandths too long ands the installer tweaked the guides just a little so they would fit. Either the wire guide was not bent correctly or the holes in the play field was drilled just a little bit off.

Assembly lines always have mistakes when the unit is going down the line. Stern is no different, but I don't think Stern has very many inspectors looking things over as much as they should be.

OTOH, inspectors can be put in a hard place. Things are supposed to be correct but unless management is serious about quality, woe be to the inspector who shuts down the line.

In the aircraft industry, inspectors were like God--and some let it go to their head. In the pinball industry, I'm no so sure .

Legit guess... I've had this game around a year now...and despite everything, am quite sure they cranked quite a few out. Tolerances can certainly vary...

Hard to believe this should be curved.
But let’s see what Stern says.....should know soon.

I took of my plastics and straightend the wire out. But i can see that it is bending again. But i guess in 100games it will look again as before. I wouldn't mind the bend wire, Problem is Opto that is touching the bent wire. On the straightend wire, it's near but enough space to not touch.
I will need a fix there, either we get something from stern, or i need to construct something on my own. Was thinking of the post under Herman spotlight.
Something 3D Printed that will extend the post (double wide) to the wire and hold it in place there. Something like in the Picture, but i am not a good CAD guy, will take some time.

Even if the Cables to not shear off, there is still the possibily that the opto will touch the wire and shorten out. Instant SPOT. Or it will touch the opto when you shoot Herman. This was the case with my cables off i think i had this issue. The Opto and the nodeboard shortened and i had additional light show, with the lights going off and going on again, randomly Herman Multiball started, even when i did not hit the ball in front of Herman, Spot Spelling with even hitting SPOT...

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Here my LE. No bending, not curved. Not touching opto but there is only about 1mm space.
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Whoop Whoop!! - It’s been shipped!!

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My LE is slightly bent.low plays... < 400. Anyone hear back..?

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Boy I hope you get it and its a good one.. after all the issues I think I am going to pass... $500 is lot of $$

I ordered a topper. Hell yeah it is expensive but it well integrated into game. Hope mine has no issues!

My topper has worked well from day one. So think you can order with confidence. I know some had issues early on, but this topper is well integrated into the game and is a “game” changer in added fun. I’m not a fan of toppers in general, as they usually only light up and have plastic unneeded bits on top. Munsters topper is part of the game and does so many cool things.

1. Character lights up while in their mode.
2. Raven announces the hour.
3. Raven pops out to heckle in Raven mode.
4. Raven countdowns.
5. Raven spouts end of ball sequence at times.

I just received a nice email from someone at Stern (name I’m not going to mention) saying specifically, part of the new code update will include more call outs, more of Grandpa, Eddie and Herman too.

So think the topper is only going to get better. Only other topper that comes close to this topper on the market imo, is BK3.

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Any word on ETA?

How hard is it to bend back?

Great news!!! And yes, topper is amazing...