Quoted from Sebastian88:

I m giving it one last chance. Waiting on my third/ along with return shipping labels so I can send this piece of shit they sent me back to them

Quoted from MK6PIN:

Read this again and just aggravated me. So people bash code, designers, developers, and companies endlessly on here....then someone posts a kind, general interaction w a game designer and needs etiquette lessons? Give me a break. Robin clearly states the rules of this forum.
I, too, own a fairly large company who has a multibillion-dollar client (healthcare). Though I receive hundreds of e-mails a day, there are ways to get to me, and I (or my team) return quite a few if they are constructive and relative to our company.
Stern has always been very easy to communicate with. I e-mail, and yes, even talk to them when problems or thoughts/ ideas come up involving a game. I don't tell them how to do anything, just give my perspective as being an owner. Many of the bug fixes, mods, etc. come from feedback such as this.
Glad @thunderbird had some interesting info to share on something that would make the game better. Glad there was a team @ Stern that I was able to work with to identify some topper issues, which will now make the thing better for the rest.
Good grief. There was no foul in what he conveyed here......and I admire Sharon for starting Blizzard, but despise golf (whatever that has to do with anything).

Quoted from cottonm4:

Do you have any idea how many emails some corporate people have to wade through in their email box? What would you, or anybody, do to make your email standout from the flood of daily emails? In my busy, corporate, meeting filled day, what could anybody say to make me open an email from a complete stranger when I have 150 new emails flooding my email box?

Quoted from Thunderbird:

You’re not an owner, so not sure why you troll this thread. Don’t consider you being nice at all with your constant BS.

Quoted from DeathHimself:

Ok his exact words were "there is no plans to do a code update on Munsters." It was at 1:09:10
fixed my original post.

Quoted from DeathHimself:

Not to rain on anyone's parade especially mine, but Dwight just said there is no plans to do a code update on Munster's. Here is a link to the video go to 1:09:10 it starts there.
https://www.twitch.tv/videos/483271018

Quoted from Thunderbird:

How old is that interview? At that time there were not any plans. Things have changed since then is my understanding. Of course Dwight is not going to say anything different as he has had everybody on his back about GB for years now. He doesn’t want to add anything else to his job slate, until Stern allows him more time. I have full confidence that Stern is going to allot more time to be spent on Munsters. The topper alone needs more love, not to mention adding much need theme integration. Think there are those on pinside that don’t want this to happen for whatever their reasons. I happen to be in the camp that wants it to happen and have been told it will, so I believe Stern’s best interest is to give Munsters more code and don’t look to old interviews.

Quoted from cpr9999:

That was said tonight at the GB code update review .

Quoted from tpir:

I just got done playing my Munsters Premium 20 minutes ago. Put up 300 mil for the first time! The game is listed in my collection profile as well so not sure where you are getting the first part from.
Not trolling anything. I was legitimately trying to be helpful and things spiraled out of control quickly. I take full responsibility and blame myself. My tone was bad and I came across like an asshole.
Back to your regularly scheduled Munsters episode now...

Quoted from tpir:

The interview is from the Deadflip stream a few hours ago Was trying to ignore when he said that. There are clearly still Munsters beta testers out there somewhere. And Borg clearly told you guys otherwise. There are still enough timer bugs with the basement that at minimum we need a 1.01 IMO.

Quoted from dashv:

Update on my topper. whiskeytango and I took a look at it tonight and were able to see the mechanism that’s seizing on the clock but were not able to see a way to resolve it.
Contacting Stern tomorrow.
We also pulled the playfield and checked all the connections and were not able to clear the node board failures.
Strangely my lower playfield flipper buttons also stopped working for a bit. Don’t know how, but we got them back.
It’s worth noting that two people have contacted me in pm (I’m not saying who they are) but one has the same topper problem as me, the other has the same node board failure issue as me with a NiB. :/
I’ll keep ya’ll posted if I learn anything helpful on these issues as it sounds like they might not be a one off thing.

Quoted from Thunderbird:

Agreed. Stern never stops at 1.0 code. I like Dwight as a coder and think he is top notch. Love my SWLE that he coded. Deep and fun, but Stern gave him the time. Again, pretty certain Munsters is going to get what we are all wanting. With that killer topper and some more integrated theme material, it’ll rank right up there with the top pinball machines imo.
Quite excited with what Mark shared with us about his topper findings.

Quoted from cpr9999:

Send them all back for a credit. If distributors won’t do that, use the nuclear option and call the visa company and have reversed. And then drop the toppers off. This is pure BS. Took them back, spent weeks to engineer a fix and sent out subpar. Don’t except this latest quality trend especially with $400 plus topper.

Quoted from Thunderbird:

How old is that interview? At that time there were not any plans. Things have changed since then is my understanding. Of course Dwight is not going to say anything different as he has had everybody on his back about GB for years now. He doesn’t want to add anything else to his job slate, until Stern allows him more time. I have full confidence that Stern is going to allot more time to be spent on Munsters. The topper alone needs more love, not to mention adding much need theme integration. Think there are those on pinside that don’t want this to happen for whatever their reasons. I happen to be in the camp that wants it to happen and have been told it will, so I believe Stern’s best interest is to give Munsters more code and don’t look to old interviews. I recall Gary saying in an old interview that they will not make tables with subways where the ball gets lost from the view of the player. Well, they just changed their stance on that interview as well, cause guess what machine now has a fully functioning subway system? If guessed 3lvira, you’d be right.

Quoted from Thunderbird:

Not sure why he makes statements like that, because I didn’t hear the interview.

Quoted from cottonm4:

Good thing Stern is not building airplanes. Or boats, for that matter.

Quoted from cottonm4:

That said, I really have nothing but high praise for the quality of the build on my LE. I had a couple of small issues that were easily fixed. My play field still looks new. Everything works.

Quoted from cottonm4:

son of a bitch (sigh). I mention the above and decide I would like to play some Munsters and the Grandpa's Laboratory has decided it will not kick the ball out. The ball gets locked and then the lost ball locater finally kicks the ball out. i'll have to look into it when I have some time in a couple of days.

Quoted from Jackalwere:

I think they will remain quiet on the code until it's close to being ready or gets released

Quoted from cottonm4:

son of a bitch (sigh). I mention the above and decide I would like to play some Munsters and the Grandpa's Laboratory has decided it will not kick the ball out. The ball gets locked and then the lost ball locater finally kicks the ball out. i'll have to look into it when I have some time in a couple of days.

Quoted from Puffdanny:

It's probably just the lead fell off the switch and you'll need a new switch it's been a common problem

Quoted from MK6PIN:

I believe so. Lengthy email cc'd to (5x) at Stern, outlining the whole thing...A couple of pics being sent too.
Requested how the clock interacts exactly, so I can test all aspects... conveyed there were many on the fence in general, waiting on some code polish.
Very confident this is going to happen, as there needs to be some adds in the service menu to check this thing.
I'll report response, and find a video camera or stand for my phone for video in the next couple of days. Raven is a great taunter, and has a lot of interaction w gameplay.
Definitely scares the crap out of you if you forget about top of the hour alert " 6pm, nevermore as example" loud!! Really like it.

Quoted from Jkush18:

Just picked up a color premium. Says can’t communicate with node boards 1 8 and 9. But everything still,works as it should I’ve reseated everything reinstalled code etc? I also noticed the code says it’s LE despite being a premium. Yes I made sure it was the premium code when i updated. Any help here would be appreciated.

Quoted from dashv:

If you open the door but then press and hold the white button that detects if the door is open/closed those errors all go away.

Quoted from marspinball:

Can the hour hand be adjusted by loosening the screw?

Quoted from pinballaddicted:

Thanks very much for posting all your issues, I appreciate it. We get our topper tomorrow at a show and my wife and I are excited to fit it to our machine.

Quoted from MK6PIN:

The Stern engineers thanked me, and said they would definitely address the issues I had found.....

Quoted from dashv:

I had/have the same node board behavior. I actually think that’s by design.
It happens every time the coin door is open, but only then.
If you open the door but then press and hold the white button that detects if the door is open/closed those errors all go away.
I think it’s just because they cut power to those boards to prevent folks from getting zapped. Notice when you open the coin door the whole playfield goes dark.
I took video here:

And verify it’s the door switch causing it here:

If I was stern I wouldn’t show this error unless someone actually ran the diagnostics. Even then I would detect if the door is open and inform the user on the screen that the door must be closed for those tests to pass.
Not user friendly for sure.

Quoted from oldpins:

That is strange, my machine (Premium) does not have a switch fitted?[quoted image]

Quoted from DeathHimself:

Not all models of the Munsters did without rhyme or reason some machines did and others didn't and build dates didn't seem to matter as well. My machine B/W Prem built March 2019 does not have the high voltage cutoff switch.

Quoted from DeathHimself:

Not all models of the Munsters did without rhyme or reason some machines did and others didn't and build dates didn't seem to matter as well. My machine B/W Prem built March 2019 does not have the high voltage cutoff switch.

Quoted from MK6PIN:

It's truly a fun/ interactive topper, and mine has been working with zero issues on a nightly basis (after my last teardown/ reassembly). The Stern engineers thanked me, and said they would definitely address the issues I had found.....hope yours works great!!!!!

Quoted from oldpins:

That is strange, my machine (Premium) does not have a switch fitted?[quoted image]

Quoted from MK6PIN:

Can officially say mine is working now!!!! Completely dismantled for a second time, and identified what I believe to be the trouble spots. Reported them all to the Stern group (5 of them cc'd in the ongoing thread).
This thing will need to be assembled and tested w TLC, but the design is actually very cool. Functionality:
a) Characters blink when the mode is lit. Multiple characters can be blinking at the same time
b) Raven announces the hour (pops out as well).
c) Clock follows regular time. Not quite as ocd as I'd like, but Raven is spot on at the top of the hour.
d) Clock spins approx. 3x when you've got a jackpot lit, then hit the shot.
e) Raven absolutely taunts the hell out of you the further you progress (yes, after you stack and collect all characters then hit Munster Madness, he says all kinds of crap). Don't know what half of it was, but alot dealt w lower playfield accuracy, and calling out random times when the balls are flying everywhere. Level of fun increases exponentially.
Summary:
This truly feels like an extension of the game, and if the QC can get right, you'll want this thing. I have to believe (strongly) and stated to them that a code update needs to happen to at least include diagnostics for this in "game" page. Really lends itself to adding to gameplay code improvement as well. If they tie this in with more integrated video, it could be a must-have for a lot of pinheads.
Will attempt a video this weekend, as I actually have a day job which is killing me right now.
I like to tinker, so glad the second batch had a finish line to it. Hopefully, more good ones get out the door.....mark

Quoted from jfh:

Thanked you? They should freakin’ pay you ...

Quoted from DaveWhite:

Just got a color premium and the topper looks like a real game enhancement rather than just decoration. Am a novice as just getting back into the hobby. Is this thing hard to install? Anybody have a video of an install? Definitely don’t have the time or expertise to be a beta tester if there are QC issues with this. Looking forward to other posts from people who have one.

Quoted from cottonm4:

My LE does not have the cut off switch installed.

Quoted from MK6PIN:

A heads up...Raven will startle the crap out of you, as he comes out every hour.
Watching TV last night and almost spilled my bourbon ( would have sucked) as the top of the hour hit. Not a subtle effect at all...
During gameplay, it really is a "toy" imho, as I'm more encouraged to get to jackpots, multiballs, etc. ...Taunts the hell out of you, interacting w your gameplay.
I'll take that over a camera any day...

Quoted from GamerRick:

Can’t wait to have a topper that works properly.

Quoted from JMCFAN:

Me too.... not sure its safe to order yet........