I hope someone can advise. I'd say approximately 40%-50% of the time the moat kickout on my MM kicks the ball out and the ball hits the guide rail sending it hurtling SDTM and there is nothing you can do to save it. Really frustrating. I lifted up the playfield and took a look at the bracket that holds the kicker solenoid but nothing instantly struck me as being adjustable. I also double checked that my game is balanced.
I found this old thread where it is mentioned that this is a common issue and that some adjustments can be made to the bracket but I'm not seeing how: