(Topic ID: 343511)

BGresto.com for Glass Restoration

By Fishguy888

5 months ago


Topic Heartbeat

Topic Stats

  • 79 posts
  • 33 Pinsiders participating
  • Latest reply 80 days ago by emguy
  • Topic is favorited by 2 Pinsiders

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    There are 79 posts in this topic. You are on page 2 of 2.
    #51 4 months ago

    If u had to send him a glass, that means he did not have the art on file. I'm pretty sure those will take longer.
    Everything I've ordered he has had the art, and takes a few months.
    Got 3 today. Very nice

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    #52 4 months ago
    Quoted from Jjsmooth:

    If u had to send him a glass, that means he did not have the art on file. I'm pretty sure those will take longer.

    Seems he was trying to do Skill Pool off just the pics I sent him? Because he did not have the file at the time. Dunno as that is when the communication broke down.

    #53 4 months ago
    Quoted from mrm_4:

    Everyone time someone uses the “he travels a lot” defense, an innocent puppy is stomped on and killed.

    It's not a defense but it's well documented that he does this on the side but yet people keep whining about it. Read up and if you're one that expect a quick turn around move on as Steve is not the guy for you.

    Steve's communication sucks but he's never not come through, to my knowledge. So many people in this hobby order from people/companies with not so great practices/histories and then are shocked that they were impacted.

    #54 4 months ago
    Quoted from meSz:

    It's not a defense but it's well documented that he does this on the side but yet people keep whining about it. Read up and if you're one that expect a quick turn around move on as Steve is not the guy for you.
    Steve's communication sucks but he's never not come through, to my knowledge. So many people in this hobby order from people/companies with not so great practices/histories and then are shocked that they were impacted.

    How many who bought from Steve said they expect a quick turnaround? We KNOW HE DOES THIS ON THE SIDE. From my knowledge hardly anyone expects a quick turnaround. Maybe someone brand new to the hobby maybe.

    But people have waited till the time the 6 months is near up to file a PayPal claim and past his own timeline of 12 to 16 week turnaround time to receive their backglass or glasses they paid for.

    So I guess it’s too much to ask for at least one reply that the money we sent was received. Guess call me old fashioned. It’s really not that hard to respond to an email, but apologist like you sure make it seem like it is.

    He does amazing work and glad he offers so many a chance to get a replacement backglass or one restored. He is a credit to the hobby, but some better communication would go along way. I don’t think that’s much to ask for.

    Bought from him before in the past and he responded to me. Just this time nothing.

    #55 4 months ago
    Quoted from BallyKISS1978:

    Bought from him before in the past and he responded to me. Just this time nothing.

    Same for Cliffy. I have not heard a word.

    #56 4 months ago

    And here we are again. Best promo for Bgresto is attention.

    Steve is chuckling in his workshop reading this.

    #57 4 months ago
    Quoted from SteveinTexas:

    And here we are again. Best promo for Bgresto is attention.
    Steve is chuckling in his workshop reading this.

    Or, in his United Polaris Class cube on a 787 Dreamliner over the Atlantic....

    #58 4 months ago

    Just got this true silk screened backglass from Ron Webb. Ron did communicate there would be a slight delay as he had something going on. Took a little over a week. Got a tracking number. $272 including shipping. Couldn't be happier.

    SingAlongGlass (resized).jpgSingAlongGlass (resized).jpg

    #59 4 months ago
    Quoted from AlexF:

    Just got this true silk screened backglass from Ron Webb. Ron did communicate there would be a slight delay as he had something going on. Took a little over a week. Got a tracking number. $272 including shipping. Couldn't be happier.
    [quoted image]

    Looks great!

    #60 4 months ago
    Quoted from AlexF:

    Just got this true silk screened backglass from Ron Webb. Ron did communicate there would be a slight delay as he had something going on. Took a little over a week. Got a tracking number. $272 including shipping. Couldn't be happier.
    [quoted image]

    Wow that was fast. Looks awesome.

    #61 4 months ago
    Quoted from AlexF:

    Just got this true silk screened backglass from Ron Webb. Ron did communicate there would be a slight delay as he had something going on. Took a little over a week. Got a tracking number. $272 including shipping. Couldn't be happier.
    [quoted image]

    That looks like snow. Almost like Christmas! Somewhere.

    #62 4 months ago
    Quoted from o-din:

    That looks like snow. Almost like Christmas! Somewhere.

    Ha ha we did get snow today. The view from my window at work.

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    #63 4 months ago
    Quoted from AlexF:

    Ha ha we did get snow today. The view from my window at work.
    [quoted image]

    Nice.

    It's 90 degrees here today and you guessed it, sunny.

    #64 4 months ago

    Clear blue skies, but a cold 74° by Caesars Palace this afternoon.

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    #65 4 months ago
    Quoted from MrBally:

    Clear blue skies, but a cold 74° by Caesars Palace this afternoon.[quoted image]

    Best time to visit. Very nice weather and college and pro football games to bet on.

    #66 4 months ago

    Pretty big upgrade!

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    #67 4 months ago
    Quoted from frisbez:

    Pretty big upgrade![quoted image][quoted image]

    Looks amazing. When did you place your order?

    #68 4 months ago
    Quoted from BallyKISS1978:

    Looks amazing. When did you place your order?

    June 8th

    #69 4 months ago
    Quoted from frisbez:

    Pretty big upgrade![quoted image][quoted image]

    Wow! Gorgeous, congrats!

    #70 4 months ago

    hopefully I get mine soon also. I was in June. Thanks for the reply!

    #71 3 months ago
    Quoted from frisbez:

    Pretty big upgrade![quoted image][quoted image]

    I just got one of these for my game too.

    #72 3 months ago

    I sent an email on Friday about getting a Rocky glass done. Haven't heard back, so I was a bit concerned. I'm also aware of the communication issues, so it's not surprising, but still somewhat concerning, the most concerning being that they are out of business. This thread reveals that BGResto is still a thing, so I'll just relax about it, though it would be cool to get the glass by the end of January...

    #73 3 months ago

    I just received a backglass from him. Great work - just need to be patient.

    #74 3 months ago

    And sure enough, I got the email last night. Nice discount if you can pick it up at his local VFW, but I'm two states away, so shipping it is. $325 shipped is very reasonable.

    #75 3 months ago

    Just got shipping notice from FedEx for my Lightning backglass!

    #76 3 months ago

    Arrived today. Great quality as usual. I had complained about the no replys to emails, but I will again give credit where credit is due.

    #77 3 months ago
    Quoted from BallyKISS1978:

    Arrived today. Great quality as usual. I had complained about the no replys to emails, but I will again give credit where credit is due.

    Mine also arrived today, good stuff....

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    #78 3 months ago

    Reposting because I could not upload images yesterday.

    Received my backglass yesterday. Turned out great. I know I complained about the lack of any email replies, but I also can give credit to another job well done. Order was placed in June.

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    3 weeks later
    #79 80 days ago

    Ordered August 2, delivered December 13.

    No communication either way between Steve and I from order date through the scheduling of delivery. I knew it was on it's way once I got the FedEx shipment tracking notification.

    Steve does incredible work, and the service he provides makes it possible for me to own some of these titles. I can fix most everything else on a game, cosmetically and mechanically, but the backglass is another animal. The fact that Steve makes it so easy to get unusual titles is a huge service to this community. Here's the ones I've sourced through BG Resto:

    Bally Carnival
    Bally Circus
    Williams King Pin
    Williams Space Ship
    Williams OXO
    Williams Nags
    Williams Hayburners
    Williams Fast Ball

    My collection would look a lot different without him.

    Bally Carnival (resized).jpegBally Carnival (resized).jpeg
    There are 79 posts in this topic. You are on page 2 of 2.

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