I own it so it may be bias, but thats only cause I have got to play it more than other machines and like any pinball the true worth only becomes apparent after multiple times spent at the flippers. The main feature of Tommy and why it rates as high as it does in MHO is the heritage it delivers. This table really captures the feel of an older style and time of pinball and delivers it in a modern interpretation. So while I mark it down for points in regards to lack of toys etc it really is all about Pinball past and in this regards it does a bang up job. Also the music and catchphrases are superb and simply add tons to the whole play experience. Experience is the word because you don't just play Tommy you live it, it is over the top, creepy and sometime a little weird, but than again anyone who has seen the movie will know that is exactly what it needs to be.
Okay time for an update. After owning this machine for four years, I think I can give a true honest account of the game. First of all I don't truly believe you can compare Data East from the mid 90's against Bally/Williams from the same era or todays STERNS. There is just a slight sub-par quality of build and sound when held up against other manufactures. That being said Tommy suffers these comparisons much less then say Jurassic Park or Last Action Hero.
Two things that still stand out after all these years are The Music and The Modes. Tommy is really Data East answer to the Addams Family and it is therefor no surprise that like TAF it nails it's theme and fun factor. I know that many Pinsiders mark down the music and callouts due to the fact that they based on Broadway Play and not the movie and I tend to agree that this is a fair call. Imagine that TAF was based on the broadway musical rather the the movie, it simply would not have the same impact. That being said, really all it would take to achieve a smooth transition from the musical to the album/movie would be a new back glass and updated sound files (after market mod anyone). Otherwise the theme does stick true to the movie/opera as far as modes, playfield etc...
Okay so heres the deal, Tommy is a fun game with great depth in the soundtrack/call outs and a really nice presentation (back glass is the exemption). I would strongly recommend it to a bigger collector as a great table for sub $2000 or to a real WHO fan but.... and its a big but... Tommy is not best in class in even one category and as such simply does not stack up to the best of the best. Its a great game to get you started in 90's pinball heritage, but once you immerse yourself in the best from this era, you will soon forget it and move on...
My Tommy is soon to be moved on when my Addams Family returns from a complete restoration project and really it is fitting. The Tommy was bought for my now wife (girlfriend at the time) as a substitute for an Addams Family that I could not afford at the time. And while she loves it for sentimental reasons, I know any feelings of loss or sadness for seeing it go when the Addams arrives will soon be swept away. I guess that sums up Tommy - Easily Forgotten