User feedback
When ending a MarketPlace listing successfully, Pinsiders can invite user feedback from the other party. Marketplace feedback cannot be removed, but can be responded to by PinballRx.
New! It is now possible for any Pinsider to leave feedback, without an invite. There are some checks in place to avoid abuse and "fake" feedback.
“Fantastic experience with Operation Pinball. They deliver exceptional service and support. From start to finish, they exceeded expectations and demonstrated professionalism at every turn. Highly recommended.”
I have purchased several games from Greg & Vanessa. I couldn't be more pleased with my experience. From start to finish, the team at Operation Pinball went above and beyond to ensure my satisfaction. They not only provided me with a top-quality machines but also took the time to address any questions or concerns I had, making sure I was completely happy with» Read moremy purchases.
I recently went looking for a James Bond Pro pin and was excited to see a distributor only a few miles away. They worked with me quickly to verify exactly which machine I wanted, the price, and even delivery details such as widths of doorways and things like that. I've purchased furniture and appliance and not had that level of up front care before about how to get the purchase inside my home, and I appreciate it.» Read moreIts my first pinball machine so I opted for a little bit of installation help and Jeremiah was really great. I definitely will keep them in mind if I save up and have the hankering for a second machine.
“I was looking for a JJP GnR LE NiB, PinballRx had one and I reached out. In no time the unit was on its way to me. PinballRx purchase process is how it should be. Straight forward communication at every step. Quick and reliable. They now have a costumer for life. Thanks Vanessa and Gregory!”
“Couldn’t be happier with how the process with Gregory and Vanessa went when I purchased my machines, will be a long term customer”
“Flawless transaction and very easy to communicate with!! They took care of shipping arrangements and offered multiple forms of payment!! Shipping was fast and the pin arrived in excellent condition!! Highly recommend and I will not hesitate to do business again with them!!”
Feedback placed with regards to a Marketplace Ad by PinballRx
“Great experience. I was able to get an Elvira from Operation Pinball. I live half way across the country and had it within a couple days of ordering.
The owners are great at providing feedback and help.
I've just purchased my second pin from them and probably many in the future :)”
Feedback placed with regards to a Marketplace Ad by PinballRx
“Greg was super cool to deal with. He appreciated the fact that I am a very detail oriented buyer and worked with me to get the game packaged as well as humanly possible to make sure that the game should arrive to me like it left him...Won't hesitate to work with Greg in the future as a buyer or a seller!”
Feedback placed with regards to a Marketplace Ad by PinballRx
“Excellent machine in excellent condition. Much better than expected and a stunner in person despite it being routed in the past. I'm not local to Pinball Rx, so had to arrange shipping, etc. They were super helpful with helping set up both payment and shipping. Would 100% buy a pin from them again!!”
Feedback placed with regards to a Marketplace Ad by PinballRx
“I have bought 2 pinball machines from operation pinball. It was a very positive experience. Fast shipping and great service. Thanks”
“Super easy transaction and great guy. Facilitated me playing a few new machines. Highly recommended and he appears to be running a great operation!”
Feedback placed with regards to a Marketplace Ad by PinballRx
I’m in the process of buying my second pin from Operation pinball and I have nothing but good things to say about the new pin purchase experience through them. The prices and shipping are top notch, and the customer service makes you feel you made the best choice for your home entertainment. Thank you again, very much for the great prices in a crazy» Read moreworld!
“Ordered a Godzilla Pro from them, and they couldn't have been nicer. Fast shipping, great turnaround time on questions, and very easy to work with!”
“Bought Stranger Things LE from PinballRx when they were NiB. Very smooth transaction, machine was delivered promptly. I simply forgot to make the review back then, so I can only do this now, that's my mistake.”
“Super easy transaction fast shipping service couldn't ask for more
Thanks again”
Feedback placed with regards to a Marketplace Ad by PinballRx
“This whole experience from start to finish couldn’t have been made any easier. The game was packed well and the shipping was a breeze. Highly recommend checking these guys out for any pinball purchase. Thanks again”
Feedback placed with regards to a Marketplace Ad by PinballRx
“Vanessa at Operation Pinball is always the best to work with! Ive had multiple transactions all went great! Thank you!”
Feedback placed with regards to a Marketplace Ad by PinballRx
I have nothing but great things to say about my experience buying a pin from Greg from his personal collection. He responded to my wanted ad and sold me his collector quality Avatar LE. Greg went way above and beyond and put a lot of time and effort into this sale. He took a ton of pics and answered so many of my questions» Read moreto make sure that I was confident in the condition of the pin. Once we made the deal he did everything possible on his end to make sure that it made it to me in perfect condition. His communication was excellent and he was super friendly and easy to deal with. He’s a great guy and I highly recommend him as a seller here on Pinside. Thanks for an awesome transaction, start to finish!
“Recently purchased a NIB game from Vanessa at Operation Pinball. She was great throughout the process. This was an out of state transaction, and I was amazed at how communicative and responsive she was.
The game arrived as expected, faster than expected. Don't hesitate to work with these folks.”
“Very professional and excellent communication. Was a pleasure working with Vanessa. Fast shipping and game exactly as described! Trustworthy Pinsider! Highly recommended!”
“Cant say enough great things about PinballRx!!! Vanessa went out of her way to make our Mando Pro happen fast! Worked with us on the Mando and now we are working on our second game, Avengers Infinity Quest Premium! Highly recommend!!!”
Purchased the Led Zeppelin Premium from PinballRx and it was a super secure and overall great experience. Vanessa led the process from answering all my questions, having a secure payment process, and sending photos of the pin box as it was dropped off at the shippers so that I would know if there was any damage during shipping. I am super happy» Read morewith the transaction and will purchase from them again without issue! BTW - the Led Zeppelin Prem is a kick-ass pin!
Bought a new TMNT Pro from Vanessa. She provided a very prompt invoice, lightning fast shipping, a nice video from the loading dock of the pristine condition of the machine at shipment, and all the tracking details I needed so I could follow the shipment until it arrived. The machine had a few hiccups upon setup but those were not her fault,» Read moreand were easily resolved anyways. Would happily do business with her again!
“Bought a WOZ YBR from Vanessa and Greg and I couldnt be happier and say nicer things about these two. They know there stuff. Vanessa was very clear and quick to respond, Greg took great pictures and had the game ready for when I arrived! Would NOT hesitate to buy from them again, and probably will. Thanks again!”
Pinsider AgentCRN18 wrote a recommendation April 6th, 2024.
“I highly recommend Greg and Vanessa at Operation Pinball. I’ve purchased four NIB games from them and every transaction has been perfect. They go above and beyond to make sure you are getting the best customer experience. From sales, to shipping to help with technical questions and support. Just a top notch distributor.”