User feedback

“Pinball-Obsessed was great to work with. Playfield was in new condition, as described. He packaged it extremely well and shipped it almost immediately after payment was made. He took pictures, gave me the tracking information, and checked in with me to make sure I got it OK. Thanks for making this so smooth!”

“A++ Excellence pinsider. Great communication. Easy to deal with. Fast shipping. All around great transaction. Would buy from again.”

Picked up Metallica Pro from Pinball-Obsessed...what can I say? Tremendous seller! Will do business again with him in a heartbeat. Had the machine wrapped with moving blankets and shrink wrapped waiting for me at pickup. Balls and coin box removed. Even the legs were wrapped. Awesome communication throughout the entire process from phone calls, to texting various pictures to a live FaceTime to view the machine in real time.» Read moreI would highly recommend doing business with him!!

“Seller was very polite, informative, and honest. He made me feel very comfortable. He totally prepped the machine for hauling away and even helped load it into my vehicle. He was a pleasure to do business with.”

“Great experience buying from Rich. He took the time to go over the machine with me and answer any questions. He helped break down the machine and load it. I would definitely buy from him again.”

“Great seller and good communication”

“Rich was a super nice and helpful seller. Offered multiple pictures and videos as requested. Sent home extras. Welcoming and informative. A pleasure to deal with and would do so again.”

“As others have noted, Rich is fantastic. Easy transaction, he helped prep and load the machine, and provided tons of helpful info and advice. Would definitely buy from again.”

“Rich is amazing to deal with! Not only was it a fantastic pin, but he included a few things he didn't have to, and helped load everything up as well. I would without a doubt buy another pin from him! A true asset to pinside!”

“Great to work with very straight forward and honest.”

“Had a very easy transaction with rich the other night.
He's a great guy and I'd have no problems dealing with him again in the future”

“Great buying experience dealing with Rich. Love the banner! Offered me a good deal on some other items for my R&M machine that I purchased as well.”

“Pinball-Obsessed aka Rich is a great seller and Pinsider. Terminator was as described, if not better. He had the pinball broken down and ready for pickup when I arrived. Ask him any question and he will do his best to answer. Glad to call him one of my pinball friends.”

It was a real pleasure throughout the whole process. He was very clear and descriptive about every single detail of the machine and its history. He took several additional pictures and videos without request to ensure my comfort and confidence in purchasing this gorgeous machine especially due to my distance from him which was greatly appreciated. While I was there I was happy to» Read moresee someone that takes care of their machines and has the passion for the hobby the same as I do. When I arrived I was received with generous hospitality and a well thought out plan on how we were going get the machine out and loaded up. It was also nice doing a machine breakdown with someone that knows their way around a machine, inside and out. I would definitely recommend as a seller and I would be happy to purchase from him again.

Great seller! As with any large purchase, communication and honesty are paramount. Rich was very upfront with everything to do with the machine. Communication before, during and after the sale were excellent. He made some sacrifices to meet me when I was available, had the machine up from the basement and on the ground floor ready to be played and checked over, then helped» Read moreme load up. Process was efficient and was on my way with the quickness. Machine itself was well cared for. No hesitation to ever do business with him again.

“Rich was an amazing seller. Was able to answer all the questions I had and I was confident throughout the whole process that he was a straight shooter and not playing any games. Would definitely do business with again, and would recommend to others as well. Thanks”