User feedback
Feedback represents a Pinsiders reputation for doing business (selling games, parts, trading etc) with other Pinsiders.
The feedback score is made up of the feedback ratings left by those who have dealt with that Pinsider.
11 Pinsiders have left feedback about MrSanRamon.
mbott1701 wrote a recommendation July 14th, 2019.
“Pleasure dealing with Bob. Got a slugfest control panel overlay from him. Great communication and stands by his product.”
Chosen_S wrote a recommendation December 1st, 2018.
“Bought a slugfest Cpo, it looks great! Very fast arrival”
pinheadpierre wrote a recommendation November 27th, 2018.
“If you ever have opportunity to buy a pin from Bob, count your lucky stars. He is a really nice guy and a pleasure to do business with. He was very accommodating, helpful, honest and generous.”
zpinman370 wrote a recommendation November 22nd, 2018.
“Got a Slugfest CPO from Bob. Great to deal with and the product was top notch and came with install instructions.”
jcar302 wrote a recommendation October 11th, 2018.
“Bought a slugfest overlay from bob.
Post office lost it for 3 weeks, in the mean time bob sent another that was his personal overlay to use.
Luckily out the blue the post office found the old one and it arrived and i sent it back.
Would definitely buy other things from bob.”
TwoHeartedMale wrote a recommendation October 6th, 2018.
“MrSanRamon has gone out of his way to help me multiple times. Each and every time has been great. His craftsmanship, attention to detail, and detailed instructions are all above and beyond my expectations. Everything he has helped me with has worked out wonderful. we need more like this guy.”
dragdaily12 wrote a negative recommendation September 19th, 2018.
2 years ago I sold Bob a clean example of a NGG. He responded How nice the game was and said it played great. Out of the blue 20 months later he left me negitve feedback.. Saying he's now having problems. (won't say what) and how after removing a cliffy there's roll over switch wear. I took the game on trade and say finding» Read morea nicer NGG would be hard pressed. I always take detailed pics and describe the games as best I can. Before selling a game I always ask if there's any other pics or aspects they would like to be described. Now my perfect feedback on pinside is no longer and was never even called or messaged to see if it was something two long term pinsiders couldn't have worked out. The whole situation just leaves me disappointed a buyer would not contact me to address issues even if it was from 2 years ago.
MrSanRamon responded on 2018-10-09 23:42:30
“dragdaily12” is correct, I did give him negative feedback substantially past the receipt of the game, so let me just go over my reasoning.» Read more
The game arrived and was in what appeared to be very good shape cosmetically, hence the original response.
But over the next few weeks as I worked thru the machine I found several issues. And when I started repairing the last issue, I finally got to the point that I gave my later feedback. Keep in mind that before I bought the game “dragdaily12” stated over the phone that this could be a HUO game as it was that clean and in nearly perfect condition.
Cosmetic issues:
1. There was mylar under the slam ramp that was peeling with what appeared to be a playfield defect underneath. When I removed the mylar using the freeze method, the defect was a broken piece of the playfield held in place by the mylar.
2. There were a couple of plastics that were damaged, the translite was scratched and the machine was really dirty in areas that weren’t readily observable. I really didn’t have to much of an issue with these but wanted to at least point this out.
3. There was a cliffy protector on the left inlane and when I removed it there was, and still is, a nickel sized wear divot at least 1/16 of an inch deep down to wood. The repair of this issue caused me to generate the seller feedback I did.
Mechanical/electrical issues:
1. The newton ball had been glued to the assembly and it had fallen off during transport. I had to replace the ball assembly before I could play the game.
2. There was something wrong with the gofer operation. I made a thread on this in Pinside (https://pinside.com/pinball/forum/topic/ngg-gofer-issue-help-needed) to get other people’s inputs. I finally got the gofers working. One was wired backwards and the other required a lot of finesse, parts replacement and cleaning to get it working properly.
3. The 16 OPTO driver PCB board was bad and I had to buy a new one out of Australia.
4. One or two of the pop bumper skirts were worn out and had to be replaced.
5. All of the coils sleeves needed replacement
6. The ball trough optos were intermittent, so after some work on the circuit board pins and components for cold solder joints, I just bought a new ball trough opto board.
7. There were LED’s installed in the game and the ones in the light board in front of Bud were intermittent and still are. Probably a cold solder joint in the board header.
BillyBoyz had a positive Marketplace experience August 25th, 2018.
This feedback was placed with regards to a Marketplace for sale ad by MrSanRamon
“Smooth transaction. Item was as described.
Thank you!”
jdiamond wrote a recommendation June 6th, 2018.
“Straight up. Good guy.
Bought a game in great condition.
Smooth sale.”
tomdrum had a positive Marketplace experience December 28th, 2019.
This feedback was placed with regards to a Marketplace for sale ad by MrSanRamon
“AWESOME! I highly recommend this Pinsider. Great price & fast ship, couldn't ask for more.”