User feedback
When ending a MarketPlace listing successfully, Pinsiders can invite user feedback from the other party. Marketplace feedback cannot be removed, but can be responded to by GAP.
New! It is now possible for any Pinsider to leave feedback, without an invite. There are some checks in place to avoid abuse and "fake" feedback.
“Mike was great to deal with. Answered all my questions & delivered as promised.”
GAP responded on 2022-11-10 15:31:15
“Verndog, was awesome to deal with, with quick payment and great communication. I hope to do business with Verndog in the future!!!!!”
Mike was easy to work with and my Johnny Mnemonic arrived in a timely manner and in amazing condition: inside and out, very clean cabinet. The machine arrived wrapped, boxed and on a palet. A connection came loose during shipping, but Mike helped me track it down. If you're going to buy pinball machines and ship them across country this kind of thing happens. As I mentioned to Mike, it happened on two brand new Stern machines I bought straight off the factory floor from a June (2022) production run. But that's all part of the hobby.» Read moreThank you again, Mike... I've always wanted a collector's quality JM, and now I have one thanks to you!!
GAP responded on 2022-11-10 15:33:31
“Luke-S Was a pleasure to do business with. He asked a lot of Questions. He had a slight issue with his game upon arrival do to shipping and through great communication we were able to track down the issue. I would not hesitate to do business with him in the future!!!!”
“Mike is a gem in the pinball industry. A no frills professional. Easy to deal with & very highly recommended. AAA+++”
“Very easy to work with. Communication was easy and game was exactly as described. Great seller!”
GAP responded on 2022-09-30 16:43:44
“Buyer had great communication, Paid Promptly and was great to deal with. Would sell to again. Trusted pinsider!!!!!!!”
Feedback placed with regards to a Marketplace Ad by GAP
“GAP sold me a NIB game and shipped it FedEx Priority so it would arrive in time for a tournament here in Tulsa. Everything worked out perfectly and the crowd loved the new game. Do not hesitate to purchase from GAP. They’re an excellent distributor and an asset to the pinball community.”
GAP responded on 2022-11-10 15:35:30
“Tres is an asset to the pinball community. Great communication, fast payment very trustworthy. A pleasure to do business with and hope to do more business with him in the future.”
“Great seller, easy to deal with +++”
“I had a great time visiting GAP. I brought in a few items for trade and left very happy. GAP was more than willing to take time out of his day for me while the shop was filled with customers clamoring over the new titles. Would do business again. Thank you again!”
GAP responded on 2022-06-26 19:38:36
“Josh is a super great guy, he stopped out to buy a insider connect kit. He had a pinball machine in the back of his SUV. He wanted to trade it in for a new Toy Story. Easy trade, easy to get along with , all around positive guy. Would definitely do business with him again.”
“Very smooth transaction, highly recommended seller. Look forward to buying my next machine from GAP.”
GAP responded on 2022-06-14 13:31:58
“Easy transaction, Great buyer and a pleasure to do business with. I look forward to doing business with you again!
Mike”
Feedback placed with regards to a Marketplace Ad by GAP
Recently purchased a game from Mike at GAP. I have to agree with everyone else's reviews/comments. If you want a NIB game, and actually want to receive it, buy from him. He is an extremely stand up guy! There are a lot of distributors out there that will promise and not deliver, but Mike at GAP is not one of them. It was a» Read morepleasure doing business with him and look forward to future transactions. I could not be happier!
GAP responded on 2022-06-08 21:14:49
“Thanks for having the confidence in Great American Pinball and thank you for your Business. It was a pleasure working with you and I hope you enjoy your pinball machine. I look forward to doing business with you in the future.
Happy Flippin
Mike”
After knowing of Mike for nearly 25+ years in the hobby, was great to finally knock out a deal with him (GAP). I blindly sent two games across the country and quickly received 2 NIB Games back in trade. Mike organized all the shipping and made the process simple as it could be. Looking forward to working with GAP in» Read morethe future !
GAP responded on 2022-06-07 22:02:21
“Grover and I have known each other for a long long time. Very trust worthy, easy to deal with. All around great guy. Buy or sell with Grover with confidence”
Recently bought a Godzilla Premium from Mike and he went above and beyond. If you're looking for a game and actually want to get it, he's a great guy to work with. After all the horror stories here about waiting 6+ months for a machine after putting down a deposit. I paid my deposit in March and got my game a few weeks later. He doesn't play around and only takes deposits for games he knows he's getting from the manufacturer.» Read moreI had a problem with the menu buttons on my NiB machine and Mike took the time on a Friday night to make sure that he could troubleshoot me through the process.
Highly Recommend!
GAP responded on 2022-06-14 13:33:08
“Thanks for your business and looking forward to doing business with you again someday!!!!! Easy transaction.”
“I just purchased a Godzilla Pro from Great American Pinball. Service and communication provided were top notch! Mike went out of his way to ship it as soon as possible. I will be bringing my business back to him. Highly recommend Great American Pinball!!”
GAP responded on 2022-06-14 13:34:31
“Thanks for doing business with GAP and making this a smooth transaction. We look forward to doing business with you in the future. Take care!!!
Mike”
“Bought a NIB Batman '66 after a long time away from the biz. Mike was super responsive on email and arranged quick shipping across the country to Seattle area. Game arrived with no problems. The great service is much appreciated and would recommend without any hesitations.”
GAP responded on 2022-06-14 13:36:13
“We appreciate your business and hopefully we can assist you on any other purchases in the future! Great buyer, easy transaction.”
“Just got my first pinball, DE Star Wars, delivered last night from GAP! Mike, Logan, and the guys were great to work with. I could buy confidently knowing that pinball is all they do every day for the past 20yrs, and I can't wait for my next watch item to show up in their shop.”
GAP responded on 2022-01-19 21:58:36
“Thank you for your business and hope you enjoy the Star Wars pinball machine. Stop out anytime at the shop and look forward to seeing you soon.
GAP”
“I just bought a Godzilla LE from Mike. Highly recommend him and Great American Pinball.”
GAP responded on 2022-01-19 21:59:52
“Thanks for the feedback and your business. Hope to do business with you again in the near future.
GAP”
“I bought my Elvira house of horrors topper from mike , everything went smooth great transaction works great ! Thank you very much your friend joe thomas cape coral fl”
GAP responded on 2021-10-31 20:04:45
“Great buyer, Fast payment. Thanks for the Business.
GAP”
“Bought my first pin from Mike at GAP. Answered my questions, dealt with my jitters, and got me fixed up. Pin arrived as described. God willing, it won't be my last purchase from GAP!”
GAP responded on 2021-10-31 20:05:51
“Thanks for buying your first pin from GAP. Anything your looking for let us know we will find it. Enjoy your game!!!!
GAP”
“Great seller with a ton of knowledge. I bought a high end pin from Mike and it arrived as described, MINT! Buy with confidence when buying from Mike/GAP. I highly recommend and would definitely buy again without hesitation.”
GAP responded on 2021-10-31 20:07:13
“Thanks for having the confidence in GAP, we appreciate your business! Whenever you are ready for your next pinball machine lmk.
Happy Flipping
GAP”
Got my grail pin, a Champion Pub, in AMAZING condition from Great American Pinball, and I am absolutely delighted. Mike, Scott, Rocco, and the whole team did a great job helping us in the store, moving the machine upstairs, play testing, walking me through the machine, and staying late to make sure it was in perfect play condition. 10/10 would recommend to anyone and» Read moreI am planning on doing more business with GAP!
GAP responded on 2021-10-31 20:08:55
“Captainjivepants,
Thanks for stopping out at our shop and glad your digging the Prototype Champion Pub. When your are ready for your next pinball machine please stop back out to the shop.
Happy Flippin.
GAP”
“Ordered a NIB Jurassic Park Premium and they were great. Rocco delivered and set up the machine. Totally professional and passionate about pinball. Great experience all around, highly recommend.”
GAP responded on 2021-10-31 20:11:50
“Thanks for purchasing your JP from GAP, we appreciate your business and support. Next time your need another game look us up!
http://www.greatamericanpinball.com
Mucho Gracias!!!!!
GAP”
I just received my first NIB (GnRLE)and couldn’t be happier I went with Mike @ GAP.I had a whole bunch of questions from the very second the trailer rolled out and as busy as he was ,he stayed in contact walking me through the process and I appreciate that .I had a chance to bring my boys to GAP to meet Mike and flip» Read moresome pins ,we had a blast .I had a busy rookie year in this hobby and when a title is released and my interest is peaked I will be calling Mike once again !
GAP responded on 2021-10-31 20:13:36
“Glad you like the Guns n Roses LE. This game rocks and has been a hot seller for GAP. Make sure you order art blades and topper. If your ever in the market for another pinball machine let us know.
Rock ON !
GAP”
“Deal with confidence! Mike always delivers!”
GAP responded on 2021-10-31 20:15:26
“Tom and I go back along way and I have been buying from Tom and Tom has been buying from me for Probably over 15 years.
Thanks Tom for the purchase and hope to do business with you again.
GAP”
“This is the second pin I have purchased from GAP. Both pins have come as advertised and are much appreciated in my collection. Would recommend GAP to anyone looking for a quality pin.”
I contacted GAP based on the reviews I read on Pinside, and by golly, those reviews did not steer me wrong! Mike was awesome to work with. He paid attention to my needs, gave me a square deal on two pins (Houdini and Wizard of Oz Yellow Brick Road Edition), and made arrangements to have Scott and Rocco deliver and set up both machines» Read morewithin just one week of placing my order--in the middle of the busy Christmas season! They made the three-hour drive out of state and worked as a team to make sure everything was handled professionally. Not only did Scott and Rocco take special care to ensure my porcelain floors wouldn't be damaged as they wheeled each machine in and meticulously set them up, but they spent an extra hour or so troubleshooting one glitchy mechanism on the Houdini pin that others probably would have left for me to try and figure out. Their tenacity to get the issue solved before leaving; their ability to contact one of the actual designers of the Houdini pin on-the-spot to resolve the problem; and their can-do, positive attitudes are what give me confidence to make all of my future purchases with Mike and his team again. I'll be back for that GNR LE next year! Keep on rockin', guys!
Pinsider Pin_me wrote a recommendation November 16th, 2022.
“I reciently recieved a pinball machine from Mike. He has been great to work with and hope to purchase another from him soon.”