After a disaster in our datacenter took down our server, we are now running Pinside on a brand new server. However, things may not work as expected as we are still polishing the playfield and adjusting some switches! We might be switching to maintenance mode a few times. Please see this forum topic for more info.
Feedback represents a Pinsiders reputation for doing business (selling games, parts, trading etc) with other Pinsiders.
115 Pinsiders have left feedback about GAP.
pinmaven wrote a recommendation December 22nd, 2020.
“This is the second pin I have purchased from GAP. Both pins have come as advertised and are much appreciated in my collection. Would recommend GAP to anyone looking for a quality pin.”
amazing_egghead wrote a recommendation December 20th, 2020.
I contacted GAP based on the reviews I read on Pinside, and by golly, those reviews did not steer me wrong! Mike was awesome to work with. He paid attention to my needs, gave me a square deal on two pins (Houdini and Wizard of Oz Yellow Brick Road Edition), and made arrangements to have Scott and Rocco deliver and set up both machines» Read morewithin just one week of placing my order--in the middle of the busy Christmas season! They made the three-hour drive out of state and worked as a team to make sure everything was handled professionally. Not only did Scott and Rocco take special care to ensure my porcelain floors wouldn't be damaged as they wheeled each machine in and meticulously set them up, but they spent an extra hour or so troubleshooting one glitchy mechanism on the Houdini pin that others probably would have left for me to try and figure out. Their tenacity to get the issue solved before leaving; their ability to contact one of the actual designers of the Houdini pin on-the-spot to resolve the problem; and their can-do, positive attitudes are what give me confidence to make all of my future purchases with Mike and his team again. I'll be back for that GNR LE next year! Keep on rockin', guys!
ceterumnet wrote a recommendation September 21st, 2020.
“A+++ experience dealing with Mike. I can definitely recommend him to anyone looking to get a pin!”
Jon9508 wrote a recommendation August 20th, 2020.
“Bought a black knight topper. Seller worked worked with me being out of town and shipped accordingly. Would buy again from this seller.”
tomw1234 wrote a recommendation August 13th, 2020.
I've bought a couple machines from Mike in the last few years, Star Trek Premium and just recently a JP Premium. Mike has always had absolutely reasonable prices, even with hard to find machines and they've arrived in perfect condition very quickly. I would buy from Mike anytime, he's a fantastic resource and will take the time to speak with you honestly about a» Read moremachines' gameplay without trying to sell you some BS> That's how I've avoided a couple games that I thought I would like. If you are in the market for a machine, give Mike a call. You won't regret it. He's an honest vendor that will give you a great price along with great service and support. Thanks Mike!!!
Zambonilli wrote a recommendation August 8th, 2020.
Mike was great to work with. I was able to get a NIB Deadpool machine during the height of covid very easily with a couple of emails/calls. The night before the pickup Mike had a family emergency but was professional enough to communicate that he might have to postpone as soon as he could. As someone driving from a distance for the pickup, there is nothing better than having a seller that communicates well.» Read moreIt turned out that the pickup was just a bit delayed but that was fine. Mike was gracious enough to give us a tour of his store and talk shop for a bit even with a family emergency looming over him.
Finally, Mike was very professional with Covid. He wore PPE the entire time and made the transaction possible with minimal contact if I preferred. I was pretty hesitant in getting a machine during quarantine but Mike went out of his way to make the transaction safe.
NatetheGreat wrote a recommendation August 4th, 2020.
Was , is and always will be a pleasure to do business with Mike at Great American Pinball. Just bought my 4th pinball machine from him in just a little over a year. He was fair on prices and worked with me in negotiations. Mikes a good guy, experienced and really is knowledgable in anything pinball or arcade realated...GAP-Mike has quality products and hes been very helpful whenever I needed assistance or troubleshooting on my machines. He also brought and set up all machines I purchased from him. His shop has awsome clean showroom. One of the best in Chicagoland area for sure.» Read moreWill definatley do business with Mike in the future.
Great American Pinball rocks
nowakster wrote a negative recommendation July 28th, 2020.
In 2018 I tried to buy a Star Wars Premium from Mike. I drove out to the shop to meet him and he wasn't there even knowing I was making a fairly long trip to the shop. I met Jason, great guy. Got a quote and continued negotiations over the phone/email with Mike. Good experience at the start. We settled on a price and delivery, told him I would drop off a check to his shop. I drove a second fairly long trip to his shop and nobody was at the store. I got an email from him while driving that I didn't see till I arrived and he reported that he was on an airplane late last night and wouldn't be opening the store to accept my check (with my final review of the invoice). I replied that my son is at a babysitter's house and I can't wait for him to open the store in the afternoon. I followed that up with another email to have him email the updated invoice and i'll mail the check and he didn't follow up with me. I waited a month to no communication thinking I had one and just needed to get him a check. Without an invoice I couldn't pay. I also wasn't going to drive out trying to meet someone that didn't respect customers enough to just drive over to the store to collect a check. (He stated he lives close to the shop).» Read moreBottom line: I tried giving GAP my money. I tried really hard. Drove longer than I wanted to give this business a check... twice. He didn't want a check, he didn't want to work with a chicagoland area customer. I went with another distributor who not only had a slightly better price but also set it up for me. Buyer beware with GAP.
mikelaka wrote a recommendation July 22nd, 2020.
“Mike was great to work with and he really went above and beyond to make the whole transaction super easy and painless. Highly recommend!!”
A Pinsider's feedback score is calculated as follows: total_positives / (total_positives + total_negatives) = feedback_score.
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elcolonel wrote a recommendation February 27th, 2021.
“Deal with confidence! Mike always delivers!”