User feedback

“A+++ experience dealing with Mike. I can definitely recommend him to anyone looking to get a pin!”

“Bought a black knight topper. Seller worked worked with me being out of town and shipped accordingly. Would buy again from this seller.”

I've bought a couple machines from Mike in the last few years, Star Trek Premium and just recently a JP Premium. Mike has always had absolutely reasonable prices, even with hard to find machines and they've arrived in perfect condition very quickly. I would buy from Mike anytime, he's a fantastic resource and will take the time to speak with you honestly about a» Read moremachines' gameplay without trying to sell you some BS> That's how I've avoided a couple games that I thought I would like. If you are in the market for a machine, give Mike a call. You won't regret it. He's an honest vendor that will give you a great price along with great service and support. Thanks Mike!!!

Mike was great to work with. I was able to get a NIB Deadpool machine during the height of covid very easily with a couple of emails/calls. The night before the pickup Mike had a family emergency but was professional enough to communicate that he might have to postpone as soon as he could. As someone driving from a distance for the pickup, there is nothing better than having a seller that communicates well.» Read moreIt turned out that the pickup was just a bit delayed but that was fine. Mike was gracious enough to give us a tour of his store and talk shop for a bit even with a family emergency looming over him.
Finally, Mike was very professional with Covid. He wore PPE the entire time and made the transaction possible with minimal contact if I preferred. I was pretty hesitant in getting a machine during quarantine but Mike went out of his way to make the transaction safe.

Was , is and always will be a pleasure to do business with Mike at Great American Pinball. Just bought my 4th pinball machine from him in just a little over a year. He was fair on prices and worked with me in negotiations. Mikes a good guy, experienced and really is knowledgable in anything pinball or arcade realated...GAP-Mike has quality products and hes been very helpful whenever I needed assistance or troubleshooting on my machines. He also brought and set up all machines I purchased from him. His shop has awsome clean showroom. One of the best in Chicagoland area for sure.» Read moreWill definatley do business with Mike in the future.
Great American Pinball rocks

In 2018 I tried to buy a Star Wars Premium from Mike. I drove out to the shop to meet him and he wasn't there even knowing I was making a fairly long trip to the shop. I met Jason, great guy. Got a quote and continued negotiations over the phone/email with Mike. Good experience at the start. We settled on a price and delivery, told him I would drop off a check to his shop. I drove a second fairly long trip to his shop and nobody was at the store. I got an email from him while driving that I didn't see till I arrived and he reported that he was on an airplane late last night and wouldn't be opening the store to accept my check (with my final review of the invoice). I replied that my son is at a babysitter's house and I can't wait for him to open the store in the afternoon. I followed that up with another email to have him email the updated invoice and i'll mail the check and he didn't follow up with me. I waited a month to no communication thinking I had one and just needed to get him a check. Without an invoice I couldn't pay. I also wasn't going to drive out trying to meet someone that didn't respect customers enough to just drive over to the store to collect a check. (He stated he lives close to the shop).» Read moreBottom line: I tried giving GAP my money. I tried really hard. Drove longer than I wanted to give this business a check... twice. He didn't want a check, he didn't want to work with a chicagoland area customer. I went with another distributor who not only had a slightly better price but also set it up for me. Buyer beware with GAP.

“Mike was great to work with and he really went above and beyond to make the whole transaction super easy and painless. Highly recommend!!”

“Working with GAP was easy. Thanks Mike for the quick delivery of JP!”

I've known Mike for many, many years. I've bought quite a few pins from him, and I've always been incredibly satisfied. This was the first time he purchased a pin from me - actually, he bought back a pin he had sold to me many years ago. He offered me a fair price, and the transaction was incredibly easy (as usual). I'd recommend Mike» Read moremany times over! Thanks for yet another great experience :0)

You will be hard pressed to find someone who cares about his customers as much as Mike from GAP. He is 100% honest about his machines and their condition and is quick to lend a helping hand, or expert advice. He stands behind what he sells 110%. He is easy to work with and very trustworthy. I have bought, traded many machines with him now and he is my FIRST go» Read moreTo for a machine or advice! I have referred many people to him as a result of my experiences and they have all been extremely satisfied. Wish there was more people like him in this hobby.
Thank you Mike for all you do! You are a total asset to this hobby and as a friend.