User feedback
When ending a MarketPlace listing successfully, Pinsiders can invite user feedback from the other party. Marketplace feedback cannot be removed, but can be responded to by GAP.
New! It is now possible for any Pinsider to leave feedback, without an invite. There are some checks in place to avoid abuse and "fake" feedback.
“Excellent to work with GAP! I look forward to our next deal.”
Feedback placed with regards to a Marketplace Ad by GAP
Excellent experience i had purchasing my Hot Wheels Pinball from Mike at Great American Pinball (GAP).» Read moreDeal was easy to make. Mike kept in contact with me providing updates and service tips throughout the process until I received my game, which was in excellent condition.
I look foward to making my next from Great American Pinball.
- Thanks for the great customer service -
GAP responded on 2023-03-02 20:11:46
“Thanks you for the business, Lmk if you need any other games.
Mike”
“Mike was great to work with from sending additional pictures to getting it shipped quickly, packaging was amazing and game functions as was told. Thanks Mike!!”
GAP responded on 2023-02-15 17:25:55
“Nick was great to do business with. Fast payment, trusted GAP all the way. He asked for additional pics and video of game play, which we provided. Glad he is happy with this rare game. thanks again and look forward to doing business with you in the near future.
Mike
Great American Pinball”
Feedback placed with regards to a Marketplace Ad by GAP
“Delivered as promised.
Set up easily. No issues.
Now to try to master 007 premium.
Thanks, Mike
Matt”
GAP responded on 2023-01-17 16:34:44
“Matt pleasure to do business with you, Enjoy your new Bond premium.
GAP”
Mike is an absolute pleasure to deal with. very knowledgeable and friendly to all, it's hard to find a better distributor. every time I call for something, we end up talking for a while about the hobby. so refreshing that there are still distributors out there that are players and want the hobby to grow in the right direction. thanks Mike, keep up the» Read moregood work.
GAP responded on 2023-01-17 16:37:14
“We love talking pinball, been in the hobby for over 20+ years so we have lots to talk about. Thanks for putting your trust in GAP! Call anytime
GAP”
“I reached out to Mike to purchase a pinball machine from him, he responded promptly every time in our communications. The money was wired on a Friday, he shipped Monday, and delivered in my garage Wednesday. Super smooth super easy. Great experience.”
GAP responded on 2022-12-16 23:36:48
“Thanks for Purchasing your pinball machine from Great American Pinball, we appreciate your business and hope to do business with you in the near future. Fast payment and great buyer!!!!!!”
“Mike is great to deal with. Would definitely buy from him/GAP again. Great dealer.”
GAP responded on 2022-12-16 23:38:19
“Reffob was awesome to deal with. Great buyer and hope to do business with him again in the near future.”
Feedback placed with regards to a Marketplace Ad by GAP
“I reciently recieved a pinball machine from Mike. He has been great to work with and hope to purchase another from him soon.”
“Mike was great to deal with. Answered all my questions & delivered as promised.”
GAP responded on 2022-11-10 15:31:15
“Verndog, was awesome to deal with, with quick payment and great communication. I hope to do business with Verndog in the future!!!!!”
Mike was easy to work with and my Johnny Mnemonic arrived in a timely manner and in amazing condition: inside and out, very clean cabinet. The machine arrived wrapped, boxed and on a palet. A connection came loose during shipping, but Mike helped me track it down. If you're going to buy pinball machines and ship them across country this kind of thing happens. As I mentioned to Mike, it happened on two brand new Stern machines I bought straight off the factory floor from a June (2022) production run. But that's all part of the hobby.» Read moreThank you again, Mike... I've always wanted a collector's quality JM, and now I have one thanks to you!!
GAP responded on 2022-11-10 15:33:31
“Luke-S Was a pleasure to do business with. He asked a lot of Questions. He had a slight issue with his game upon arrival do to shipping and through great communication we were able to track down the issue. I would not hesitate to do business with him in the future!!!!”
“Mike is a gem in the pinball industry. A no frills professional. Easy to deal with & very highly recommended. AAA+++”
“Very easy to work with. Communication was easy and game was exactly as described. Great seller!”
GAP responded on 2022-09-30 16:43:44
“Buyer had great communication, Paid Promptly and was great to deal with. Would sell to again. Trusted pinsider!!!!!!!”
Feedback placed with regards to a Marketplace Ad by GAP
“GAP sold me a NIB game and shipped it FedEx Priority so it would arrive in time for a tournament here in Tulsa. Everything worked out perfectly and the crowd loved the new game. Do not hesitate to purchase from GAP. They’re an excellent distributor and an asset to the pinball community.”
GAP responded on 2022-11-10 15:35:30
“Tres is an asset to the pinball community. Great communication, fast payment very trustworthy. A pleasure to do business with and hope to do more business with him in the future.”
“Great seller, easy to deal with +++”
“I had a great time visiting GAP. I brought in a few items for trade and left very happy. GAP was more than willing to take time out of his day for me while the shop was filled with customers clamoring over the new titles. Would do business again. Thank you again!”
GAP responded on 2022-06-26 19:38:36
“Josh is a super great guy, he stopped out to buy a insider connect kit. He had a pinball machine in the back of his SUV. He wanted to trade it in for a new Toy Story. Easy trade, easy to get along with , all around positive guy. Would definitely do business with him again.”
“Very smooth transaction, highly recommended seller. Look forward to buying my next machine from GAP.”
GAP responded on 2022-06-14 13:31:58
“Easy transaction, Great buyer and a pleasure to do business with. I look forward to doing business with you again!
Mike”
Feedback placed with regards to a Marketplace Ad by GAP
Recently purchased a game from Mike at GAP. I have to agree with everyone else's reviews/comments. If you want a NIB game, and actually want to receive it, buy from him. He is an extremely stand up guy! There are a lot of distributors out there that will promise and not deliver, but Mike at GAP is not one of them. It was a» Read morepleasure doing business with him and look forward to future transactions. I could not be happier!
GAP responded on 2022-06-08 21:14:49
“Thanks for having the confidence in Great American Pinball and thank you for your Business. It was a pleasure working with you and I hope you enjoy your pinball machine. I look forward to doing business with you in the future.
Happy Flippin
Mike”
After knowing of Mike for nearly 25+ years in the hobby, was great to finally knock out a deal with him (GAP). I blindly sent two games across the country and quickly received 2 NIB Games back in trade. Mike organized all the shipping and made the process simple as it could be. Looking forward to working with GAP in» Read morethe future !
GAP responded on 2022-06-07 22:02:21
“Grover and I have known each other for a long long time. Very trust worthy, easy to deal with. All around great guy. Buy or sell with Grover with confidence”
Recently bought a Godzilla Premium from Mike and he went above and beyond. If you're looking for a game and actually want to get it, he's a great guy to work with. After all the horror stories here about waiting 6+ months for a machine after putting down a deposit. I paid my deposit in March and got my game a few weeks later. He doesn't play around and only takes deposits for games he knows he's getting from the manufacturer.» Read moreI had a problem with the menu buttons on my NiB machine and Mike took the time on a Friday night to make sure that he could troubleshoot me through the process.
Highly Recommend!
GAP responded on 2022-06-14 13:33:08
“Thanks for your business and looking forward to doing business with you again someday!!!!! Easy transaction.”
“I just purchased a Godzilla Pro from Great American Pinball. Service and communication provided were top notch! Mike went out of his way to ship it as soon as possible. I will be bringing my business back to him. Highly recommend Great American Pinball!!”
GAP responded on 2022-06-14 13:34:31
“Thanks for doing business with GAP and making this a smooth transaction. We look forward to doing business with you in the future. Take care!!!
Mike”
“Bought a NIB Batman '66 after a long time away from the biz. Mike was super responsive on email and arranged quick shipping across the country to Seattle area. Game arrived with no problems. The great service is much appreciated and would recommend without any hesitations.”
GAP responded on 2022-06-14 13:36:13
“We appreciate your business and hopefully we can assist you on any other purchases in the future! Great buyer, easy transaction.”
“Just got my first pinball, DE Star Wars, delivered last night from GAP! Mike, Logan, and the guys were great to work with. I could buy confidently knowing that pinball is all they do every day for the past 20yrs, and I can't wait for my next watch item to show up in their shop.”
GAP responded on 2022-01-19 21:58:36
“Thank you for your business and hope you enjoy the Star Wars pinball machine. Stop out anytime at the shop and look forward to seeing you soon.
GAP”
“I just bought a Godzilla LE from Mike. Highly recommend him and Great American Pinball.”
GAP responded on 2022-01-19 21:59:52
“Thanks for the feedback and your business. Hope to do business with you again in the near future.
GAP”
“I bought my Elvira house of horrors topper from mike , everything went smooth great transaction works great ! Thank you very much your friend joe thomas cape coral fl”
GAP responded on 2021-10-31 20:04:45
“Great buyer, Fast payment. Thanks for the Business.
GAP”
Pinsider IndianaBrooks wrote about a Marketplace experience April 12th, 2023.
“Mike at GAP was great to work with and made for a very positive and smooth experience. He was very friendly and helpful all along the way. The packing was extremely well done! I would certainly recommend him and his company.”
Feedback placed with regards to a Marketplace Ad by GAP