User feedback
When ending a MarketPlace listing successfully, Pinsiders can invite user feedback from the other party. Marketplace feedback cannot be removed, but can be responded to by GAP.
New! It is now possible for any Pinsider to leave feedback, without an invite. There are some checks in place to avoid abuse and "fake" feedback.
Pinsider TooMetal wrote a recommendation April 5th, 2022.
“I just purchased a Godzilla Pro from Great American Pinball. Service and communication provided were top notch! Mike went out of his way to ship it as soon as possible. I will be bringing my business back to him. Highly recommend Great American Pinball!!”
Pinsider MattBooty wrote a recommendation March 27th, 2022.
“Bought a NIB Batman '66 after a long time away from the biz. Mike was super responsive on email and arranged quick shipping across the country to Seattle area. Game arrived with no problems. The great service is much appreciated and would recommend without any hesitations.”
Pinsider sponjey wrote a recommendation January 19th, 2022.
“Just got my first pinball, DE Star Wars, delivered last night from GAP! Mike, Logan, and the guys were great to work with. I could buy confidently knowing that pinball is all they do every day for the past 20yrs, and I can't wait for my next watch item to show up in their shop.”
GAP responded on 2022-01-19 21:58:36
“Thank you for your business and hope you enjoy the Star Wars pinball machine. Stop out anytime at the shop and look forward to seeing you soon.
GAP”
Pinsider bgcunningham wrote a recommendation November 27th, 2021.
“I just bought a Godzilla LE from Mike. Highly recommend him and Great American Pinball.”
GAP responded on 2022-01-19 21:59:52
“Thanks for the feedback and your business. Hope to do business with you again in the near future.
GAP”
Pinsider Joethomas wrote a recommendation October 31st, 2021.
“I bought my Elvira house of horrors topper from mike , everything went smooth great transaction works great ! Thank you very much your friend joe thomas cape coral fl”
GAP responded on 2021-10-31 20:04:45
“Great buyer, Fast payment. Thanks for the Business.
GAP”
Pinsider Gambit_DTM wrote a recommendation October 26th, 2021.
“Bought my first pin from Mike at GAP. Answered my questions, dealt with my jitters, and got me fixed up. Pin arrived as described. God willing, it won't be my last purchase from GAP!”
GAP responded on 2021-10-31 20:05:51
“Thanks for buying your first pin from GAP. Anything your looking for let us know we will find it. Enjoy your game!!!!
GAP”
Pinsider Sixtieskid wrote a recommendation October 24th, 2021.
“Great seller with a ton of knowledge. I bought a high end pin from Mike and it arrived as described, MINT! Buy with confidence when buying from Mike/GAP. I highly recommend and would definitely buy again without hesitation.”
GAP responded on 2021-10-31 20:07:13
“Thanks for having the confidence in GAP, we appreciate your business! Whenever you are ready for your next pinball machine lmk.
Happy Flipping
GAP”
Pinsider CaptainJivePants wrote a recommendation October 22nd, 2021.
Got my grail pin, a Champion Pub, in AMAZING condition from Great American Pinball, and I am absolutely delighted. Mike, Scott, Rocco, and the whole team did a great job helping us in the store, moving the machine upstairs, play testing, walking me through the machine, and staying late to make sure it was in perfect play condition. 10/10 would recommend to anyone and» Read moreI am planning on doing more business with GAP!
GAP responded on 2021-10-31 20:08:55
“Captainjivepants,
Thanks for stopping out at our shop and glad your digging the Prototype Champion Pub. When your are ready for your next pinball machine please stop back out to the shop.
Happy Flippin.
GAP”
Pinsider Selig wrote a recommendation July 15th, 2021.
“Ordered a NIB Jurassic Park Premium and they were great. Rocco delivered and set up the machine. Totally professional and passionate about pinball. Great experience all around, highly recommend.”
GAP responded on 2021-10-31 20:11:50
“Thanks for purchasing your JP from GAP, we appreciate your business and support. Next time your need another game look us up!
http://www.greatamericanpinball.com
Mucho Gracias!!!!!
GAP”
Pinsider Kkoss24 wrote a recommendation April 14th, 2021.
I just received my first NIB (GnRLE)and couldn’t be happier I went with Mike @ GAP.I had a whole bunch of questions from the very second the trailer rolled out and as busy as he was ,he stayed in contact walking me through the process and I appreciate that .I had a chance to bring my boys to GAP to meet Mike and flip» Read moresome pins ,we had a blast .I had a busy rookie year in this hobby and when a title is released and my interest is peaked I will be calling Mike once again !
GAP responded on 2021-10-31 20:13:36
“Glad you like the Guns n Roses LE. This game rocks and has been a hot seller for GAP. Make sure you order art blades and topper. If your ever in the market for another pinball machine let us know.
Rock ON !
GAP”
Pinsider elcolonel wrote a recommendation February 27th, 2021.
“Deal with confidence! Mike always delivers!”
GAP responded on 2021-10-31 20:15:26
“Tom and I go back along way and I have been buying from Tom and Tom has been buying from me for Probably over 15 years.
Thanks Tom for the purchase and hope to do business with you again.
GAP”
Pinsider pinmaven wrote a recommendation December 22nd, 2020.
“This is the second pin I have purchased from GAP. Both pins have come as advertised and are much appreciated in my collection. Would recommend GAP to anyone looking for a quality pin.”
Pinsider amazing_egghead wrote a recommendation December 20th, 2020.
I contacted GAP based on the reviews I read on Pinside, and by golly, those reviews did not steer me wrong! Mike was awesome to work with. He paid attention to my needs, gave me a square deal on two pins (Houdini and Wizard of Oz Yellow Brick Road Edition), and made arrangements to have Scott and Rocco deliver and set up both machines» Read morewithin just one week of placing my order--in the middle of the busy Christmas season! They made the three-hour drive out of state and worked as a team to make sure everything was handled professionally. Not only did Scott and Rocco take special care to ensure my porcelain floors wouldn't be damaged as they wheeled each machine in and meticulously set them up, but they spent an extra hour or so troubleshooting one glitchy mechanism on the Houdini pin that others probably would have left for me to try and figure out. Their tenacity to get the issue solved before leaving; their ability to contact one of the actual designers of the Houdini pin on-the-spot to resolve the problem; and their can-do, positive attitudes are what give me confidence to make all of my future purchases with Mike and his team again. I'll be back for that GNR LE next year! Keep on rockin', guys!
Pinsider ceterumnet wrote a recommendation September 21st, 2020.
“A+++ experience dealing with Mike. I can definitely recommend him to anyone looking to get a pin!”
Pinsider Jon9508 wrote a recommendation August 20th, 2020.
“Bought a black knight topper. Seller worked worked with me being out of town and shipped accordingly. Would buy again from this seller.”
Pinsider tomw1234 wrote a recommendation August 13th, 2020.
I've bought a couple machines from Mike in the last few years, Star Trek Premium and just recently a JP Premium. Mike has always had absolutely reasonable prices, even with hard to find machines and they've arrived in perfect condition very quickly. I would buy from Mike anytime, he's a fantastic resource and will take the time to speak with you honestly about a» Read moremachines' gameplay without trying to sell you some BS> That's how I've avoided a couple games that I thought I would like. If you are in the market for a machine, give Mike a call. You won't regret it. He's an honest vendor that will give you a great price along with great service and support. Thanks Mike!!!
Pinsider Zambonilli wrote a recommendation August 8th, 2020.
Mike was great to work with. I was able to get a NIB Deadpool machine during the height of covid very easily with a couple of emails/calls. The night before the pickup Mike had a family emergency but was professional enough to communicate that he might have to postpone as soon as he could. As someone driving from a distance for the pickup, there is nothing better than having a seller that communicates well.» Read moreIt turned out that the pickup was just a bit delayed but that was fine. Mike was gracious enough to give us a tour of his store and talk shop for a bit even with a family emergency looming over him.
Finally, Mike was very professional with Covid. He wore PPE the entire time and made the transaction possible with minimal contact if I preferred. I was pretty hesitant in getting a machine during quarantine but Mike went out of his way to make the transaction safe.
Pinsider NatetheGreat wrote a recommendation August 4th, 2020.
Was , is and always will be a pleasure to do business with Mike at Great American Pinball. Just bought my 4th pinball machine from him in just a little over a year. He was fair on prices and worked with me in negotiations. Mikes a good guy, experienced and really is knowledgable in anything pinball or arcade realated...GAP-Mike has quality products and hes been very helpful whenever I needed assistance or troubleshooting on my machines. He also brought and set up all machines I purchased from him. His shop has awsome clean showroom. One of the best in Chicagoland area for sure.» Read moreWill definatley do business with Mike in the future.
Great American Pinball rocks
Pinsider mikelaka wrote a recommendation July 22nd, 2020.
“Mike was great to work with and he really went above and beyond to make the whole transaction super easy and painless. Highly recommend!!”
Pinsider JellyNeck wrote a recommendation July 17th, 2020.
“Working with GAP was easy. Thanks Mike for the quick delivery of JP!”
Pinsider Sean_R wrote a recommendation May 31st, 2020.
I've known Mike for many, many years. I've bought quite a few pins from him, and I've always been incredibly satisfied. This was the first time he purchased a pin from me - actually, he bought back a pin he had sold to me many years ago. He offered me a fair price, and the transaction was incredibly easy (as usual). I'd recommend Mike» Read moremany times over! Thanks for yet another great experience :0)
Pinsider PunishersLEMC wrote a recommendation May 30th, 2020.
You will be hard pressed to find someone who cares about his customers as much as Mike from GAP. He is 100% honest about his machines and their condition and is quick to lend a helping hand, or expert advice. He stands behind what he sells 110%. He is easy to work with and very trustworthy. I have bought, traded many machines with him now and he is my FIRST go» Read moreTo for a machine or advice! I have referred many people to him as a result of my experiences and they have all been extremely satisfied. Wish there was more people like him in this hobby.
Thank you Mike for all you do! You are a total asset to this hobby and as a friend.
Pinsider JDub03 wrote a recommendation May 30th, 2020 (edited April 13th, 2021).
Just picked up a pin from Mike. He is an honest seller and just a great guy to do business with. I wouldn't hesitate buying anything from him. Look forward to doing more purchases with Mike and GAP in the future.» Read more**update** Pin number 4 from Mike. Great shop to hang in and try things out, bounce ideas off of and always has his customer's interests in mind.
Pinsider TimBoch wrote a recommendation February 19th, 2020.
“When I was first considering the new Medieval Madness remakes, a friend recommended contacting Mike at Great American Pinball. My first NIB pinball machine came yesterday and it is perfect. Thank you for taking good care of me Mike.”
Pinsider tbaum wrote a recommendation April 9th, 2022.
Recently bought a Godzilla Premium from Mike and he went above and beyond. If you're looking for a game and actually want to get it, he's a great guy to work with. After all the horror stories here about waiting 6+ months for a machine after putting down a deposit. I paid my deposit in March and got my game a few weeks later. He doesn't play around and only takes deposits for games he knows he's getting from the manufacturer.» Read moreI had a problem with the menu buttons on my NiB machine and Mike took the time on a Friday night to make sure that he could troubleshoot me through the process.
Highly Recommend!