User feedback
When ending a MarketPlace listing successfully, Pinsiders can invite user feedback from the other party. Marketplace feedback cannot be removed, but can be responded to by PinballRx.
New! It is now possible for any Pinsider to leave feedback, without an invite. There are some checks in place to avoid abuse and "fake" feedback.
Pinsider whistlervan wrote about a Marketplace experience April 2nd, 2023.
“Great experience. I was able to get an Elvira from Operation Pinball. I live half way across the country and had it within a couple days of ordering.
The owners are great at providing feedback and help.
I've just purchased my second pin from them and probably many in the future :)”
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Pinsider ulmpharmd wrote about a Marketplace experience March 15th, 2023.
“Greg was super cool to deal with. He appreciated the fact that I am a very detail oriented buyer and worked with me to get the game packaged as well as humanly possible to make sure that the game should arrive to me like it left him...Won't hesitate to work with Greg in the future as a buyer or a seller!”
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Pinsider Joniano wrote about a Marketplace experience December 29th, 2022.
“Excellent machine in excellent condition. Much better than expected and a stunner in person despite it being routed in the past. I'm not local to Pinball Rx, so had to arrange shipping, etc. They were super helpful with helping set up both payment and shipping. Would 100% buy a pin from them again!!”
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Pinsider Jaxx wrote a recommendation December 1st, 2022.
“I have bought 2 pinball machines from operation pinball. It was a very positive experience. Fast shipping and great service. Thanks”
Pinsider wilsonza wrote about a Marketplace experience October 1st, 2022.
“Super easy transaction and great guy. Facilitated me playing a few new machines. Highly recommended and he appears to be running a great operation!”
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Pinsider Hdsmokin wrote a recommendation September 25th, 2022.
I’m in the process of buying my second pin from Operation pinball and I have nothing but good things to say about the new pin purchase experience through them. The prices and shipping are top notch, and the customer service makes you feel you made the best choice for your home entertainment. Thank you again, very much for the great prices in a crazy» Read moreworld!
Pinsider Tempus wrote a recommendation September 15th, 2022.
“Ordered a Godzilla Pro from them, and they couldn't have been nicer. Fast shipping, great turnaround time on questions, and very easy to work with!”
Pinsider Dan_Halen wrote a recommendation August 9th, 2022.
“Bought Stranger Things LE from PinballRx when they were NiB. Very smooth transaction, machine was delivered promptly. I simply forgot to make the review back then, so I can only do this now, that's my mistake.”
Pinsider Arcadecrazy wrote about a Marketplace experience June 4th, 2022.
“Super easy transaction fast shipping service couldn't ask for more
Thanks again”
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Pinsider Chris25810 wrote about a Marketplace experience March 31st, 2022.
“This whole experience from start to finish couldn’t have been made any easier. The game was packed well and the shipping was a breeze. Highly recommend checking these guys out for any pinball purchase. Thanks again”
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Pinsider Wopmike2001 wrote about a Marketplace experience March 5th, 2022.
“Vanessa at Operation Pinball is always the best to work with! Ive had multiple transactions all went great! Thank you!”
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Pinsider antbanks wrote a recommendation February 25th, 2022.
I have nothing but great things to say about my experience buying a pin from Greg from his personal collection. He responded to my wanted ad and sold me his collector quality Avatar LE. Greg went way above and beyond and put a lot of time and effort into this sale. He took a ton of pics and answered so many of my questions» Read moreto make sure that I was confident in the condition of the pin. Once we made the deal he did everything possible on his end to make sure that it made it to me in perfect condition. His communication was excellent and he was super friendly and easy to deal with. He’s a great guy and I highly recommend him as a seller here on Pinside. Thanks for an awesome transaction, start to finish!
Pinsider DanielJDougherty wrote a recommendation November 5th, 2021.
“Recently purchased a NIB game from Vanessa at Operation Pinball. She was great throughout the process. This was an out of state transaction, and I was amazed at how communicative and responsive she was.
The game arrived as expected, faster than expected. Don't hesitate to work with these folks.”
Pinsider HeCameHome1989 wrote a recommendation September 11th, 2021.
“Very professional and excellent communication. Was a pleasure working with Vanessa. Fast shipping and game exactly as described! Trustworthy Pinsider! Highly recommended!”
Pinsider Hoteldrummer wrote a recommendation August 16th, 2021.
“Cant say enough great things about PinballRx!!! Vanessa went out of her way to make our Mando Pro happen fast! Worked with us on the Mando and now we are working on our second game, Avengers Infinity Quest Premium! Highly recommend!!!”
Pinsider RickyBobby1 wrote a recommendation April 30th, 2021.
Purchased the Led Zeppelin Premium from PinballRx and it was a super secure and overall great experience. Vanessa led the process from answering all my questions, having a secure payment process, and sending photos of the pin box as it was dropped off at the shippers so that I would know if there was any damage during shipping. I am super happy» Read morewith the transaction and will purchase from them again without issue! BTW - the Led Zeppelin Prem is a kick-ass pin!
Pinsider Aardvarki wrote a recommendation February 27th, 2021.
Bought a new TMNT Pro from Vanessa. She provided a very prompt invoice, lightning fast shipping, a nice video from the loading dock of the pristine condition of the machine at shipment, and all the tracking details I needed so I could follow the shipment until it arrived. The machine had a few hiccups upon setup but those were not her fault,» Read moreand were easily resolved anyways. Would happily do business with her again!
Pinsider jguzik420 wrote a recommendation February 7th, 2021.
“Bought a WOZ YBR from Vanessa and Greg and I couldnt be happier and say nicer things about these two. They know there stuff. Vanessa was very clear and quick to respond, Greg took great pictures and had the game ready for when I arrived! Would NOT hesitate to buy from them again, and probably will. Thanks again!”
Pinsider JerryM wrote a recommendation January 2nd, 2021.
“Honest seller. Would not hesitate to buy from PinballRx again! Highly recommend.”
Pinsider toolbox195 wrote a recommendation December 21st, 2020.
“I bought a SW Comic Premium and Vanessa was very accommodating in holding the machine for a couple weeks while I moved. Billing and shipping were explained very clearly and she also followed up with all details (tracking and whatnot). I would recommend. Thanks”
Pinsider 2manyhobbies wrote a recommendation November 13th, 2020.
Bought a NIB Jurassic Park Premium and the service these guys provide is outstanding! I dealt with Venessa and she was awesome. Keeps you in loop, would reply to my questions with in minutes, and provided fast shipping ( 2 business days from IA to OH). Let me know the minute the pin left the warehouse (same day I ordered it) and of course provided tracking.» Read moreIf you are looking for a pin these guys are the ones you should deal with. When you spend this kind of money you want that warm and fuzzy that you made the right choice and this is what they provide!
Pinsider CKM6-5 wrote a recommendation April 2nd, 2020.
I purchased a NIB Houdini this weekend from Operation Pinball and the customer service was great. They were extremely helpful in getting me the game i wanted with a bunch of ad ons at a very reasonable price. I received the game within one day of my order being placed, which was a pleasant surprise. They definitely have me locked in» Read morefor future transactions. Highly recommended! Thank you!
Pinsider Coindropper wrote a recommendation May 7th, 2019.
“Highly recommend Operation Pinball! Vanessa was fantastic to work with and their shipping time was the fastest I have seen! Greg sent a video of the box as it was being dropped for freight shipping which I thought was a very nice touch. Thank you for the great service Vanessa and Greg!”
Pinsider TheFlamingChaos wrote a recommendation May 2nd, 2018.
“Recently bought a Star Wars Stern Pro from Greg and nothing but awesome service and contact. Really enjoys doing all of this and had zero issues with setup. Definitely will be buying from again in the near future”
Pinsider ScoobaDoo wrote about a Marketplace experience August 4th, 2023.
“Flawless transaction and very easy to communicate with!! They took care of shipping arrangements and offered multiple forms of payment!! Shipping was fast and the pin arrived in excellent condition!! Highly recommend and I will not hesitate to do business again with them!!”
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