What is it?

This FAQ aims to answer all the questions you might have about the Pinside and more! Note that this FAQ is work in progress and will be expanded on a regular base.

The questions

1. What is Pinside.com?
2. What are the rules for using Pinside.com?
3. Is Pinside.com a free service?
4. Is it possible to advertise on Pinside.com?
5. What should I know about using Pinside.com from a public computer?
6. How do I join Pinside.com?
7. I have forgotten my username or password. How do I log back into the site?
8. I keep being asked to log in, even though I entered my username and password correctly. What should I do?
9. I never asked you to send me a 'Your new Pinside.com password' email. Why am I receiving it?
10. Where can I report a bug or a security issue?
11. How do articles get featured?
12. Where are the machines prices on the Pinside based on?
    

The answers

What is Pinside.com?

Pinside.com is a site that's all about pinball. Featuring a huge machine archive containing all modern pinball machines (pinball machines made after 1974) this site will help you find relevant information like details, stories, images, movies and more. It also offers you a platform to look for other people who are passionate about the game and let you share pinball related information with them.

Besides the archive Pinside.com offers you the latest pinball related news, background articles, a Pinball Popularity Top 100, a World Pinball Map locating other pinheads and (their) machines on which you can be placed as well, a feature callled PinsideMail that will help you contact those other pinheads and a pinball collection manager that will help you with managing your pinball collection.

What are the rules for using Pinside.com?

Please read our 'Community Rules' to find out everything you need to know about being a model Pinside citizen.

Is Pinside.com a free service?

Yes, Pinside.com is a free service. However, to cover for the costs of running this site, we decided to add some ads on the site. We tried to place them in such a way that your user experience isn't harmed in any way. If you want to do something for the site, your help is always appreciated.

Is it possible to advertise on Pinside.com?

Yes, it it. Please go here to read more about our advertisement options.

What should I know about using Pinside.com from a public computer?

The Pinside uses persistent cookies, which means that, depending on the security settings of your browser, you'll stay logged on even if you close your browser. If you're using a shared or public computer, remember to log off after you've finished enjoying the site.

How do I join Pinside.com?

Check here.

I have forgotten my username or password. How do I log back into the site?

Check here.

I keep being asked to log in, even though I entered my username and password correctly. What should I do?

If you are unable to log in with what you know to be your correct username and password, please ensure that you have cookies enabled. If your cookies are already enabled or enabling them doesn't resolve this issue, try clearing the browser's cache.

Enabling cookies

To find out how to enable cookies for your browser go to Google and search for 'enable cookies' and the name of your browser.

Clearing the browser's cache

If your cookies were already enabled or enabling cookies doesn't resolve the problem, you may also want to clear the cookies that are stored on your computer (Please note that while clearing your cookies may resolve the problem, it will also remove your saved settings for sites you've previously visited). To find out how to clear the cache for your browser go to Google and search for 'clear cookies from chache' and the name of your browser.

I never asked you to send me a 'Your new Pinside.com password' email. Why am I receiving it?

If you've received a 'Your new Pinside.com password' email you weren't expecting, it's probably because someone entered your email-address into our 'Forgot your Password' form. Another user may have done this if they incorrectly believed they are the owner of that email-address, or if they misspelled theirs. Regardless, unless someone has access to view your email, your account is safe and you can discard the email.

Where can I report a bug or a security issue?

Check here.

How do articles get featured?

Before a story gets published a Pinside administrator checks its content. If the administrator finds the quality of the story to be outstanding, the story may be featured. If you wrote such a story you will get 50 more Karma points (150 instead of 1000) and your story will get more exposure (better placing on the site). Please note that only stories of the category: Archive, Community or Koog can be featured.

Where are the machines prices on the Pinside based on?

Pinside.com uses an automated daily process to index the prices of machines sold on Ebay (USA). Every week another process is run, which turns all of the indexed prices into an average for each machine in our database. We use some advanced boolean algorithms  to determine which machine is which. So basically, the price you are seeing for a machine is the weighted average of all prices for which that machine went on Ebay in the past two years (we chose this period to keep prices current with inflation and stuff like that). Off course, you should not blindly trust our price indications but always do some research yourself before spending way to much on that brand new pin!