Quoted from wdpvideo: We had brought 1 game for play, so that people wouldn't get mad because they can't play them. It's hard to sell product as a vendor when someone is playing the game. Customers do not want to lean over the game and look. So we decided to bring 1 to play. We only had 1 a-hole that gave us an attitude he didn't stay in the building long. Over 400 pins and 3 are not on free play and people freak out. There were some really nice pins at the show. It cost allot of money to do a show as a vendor and we want to really make everyone happy, but like my mom always said "Son you can't please everyone".
Going to try and be constructive here. This is a justification for your business model.
As a Pinhead - I'll tell you TPF is a social gathering. I have fellow pinheads I travel with. I visit with the TPF vendors and buy from them for supporting the show.
What you did was basically show me what not to do. I want to see the mods/ products in action. I want to be able to play them ... see how they interact with the system. See how they stand up to the abuse of high volume traffic. When I and my friend (who owns all NIB sterns); walked into your off limits booth... we both left with money in our pockets and no desire to do business with you.
Your booth felt like a high pressure luxury car dealer.... looking down at your nose to us little people.
Your math is off. There were about 230ish pins. Your 3 pins offlimits. Most of the auction pins off limits because the owners didn't want them "broke" before or after the Auction. Let's call it 20 pins total. Now... many of the machines don't survive TPF intact. By Sunday; I wager at least another 30 pins were down due to repair. So; your booth took real estate for an off limits demo of your products. You did the pinball show no favors and you turned me and several other off of your products. Good show for you? Glad to hear it.
Plus, what the guy didn't know, was the game he wanted to play, had been purchased and ask by the buyer not to be played. Even though it wouldn't have been on free play anyway as it's used to show product. We did allow players to play them for the world record. We turned off the Hulk LE late Saturday night as the person who bought it wanted it turned off free play. I can't tell the customer "NO". Not unless you want to loss customers.
Actually; that's exactly what you were REQUIRED to do. TPF rules SPECIFICALLY state that pins for sale must remain on the floor on free play for the entire event. What you in effect did was protect your "customer" fraudulently from a $60 charge from TPF. Yes; I know that as a vendor - you don't have to follow the same rules the rest of us do. But in doing so; you've alienated this customer. A customer who spends a lot of cash on mods for his machines.
Simply put - I vote with my dollars. And I follow the rules.
My ST:MU pin was a temperamental bitch the first 12hrs of the show. As a exhibitor; I worked my ass off to get the machine functional. IF I hadn't done so; I wouldn't have taken the best of show award. One of my helpers tried to convince me that early shutdown was acceptable... everyone was doing it. I didn't allow that to happen. My pins are for the enjoyment of everyone at the show. I was under obligation to leave them "online" until 2:30pm when the awards were started. That's what I did. I didn't turn off my machines, put "out of order" on them, or put them in Paid mode.
All of the non-available pins due to greed makes the show less appealing and nothing more than a pinball show room. That isn't why MOST of us go to these events. That isn't why I spend $600 to take my Star Trek Pins to the show.
So; It's my humble opinion that vendors with "demo machines" set to "off limits" be 86ed from the show. Same for auction pins... they should be charged the full $60 w/o free exhibitor passes. Machines like this should be grouped together off the floor somewhere.... not intermingled with the rest of the free play machines. It's confusing and disrespectful to the rest of the exhibitors.