Amazing.

Makes me want to let my pins deteriorate so I get more customers.

LTG

I believe they don't own those, and its a contract with an outside company. Last time I was down there, a tech was working on some games at the Animal Kingdom Lodge arcade and he was not a Disney employee. But yes, those Space Mt games blow in the condition department

Did the coin slots work on MSF? They didn't work when i went in January and i am wondering if they fixed them yet.

Well...

Try having your machines played constantly for like 16 hours a day. Things happen in that scenario all the time. You have to give route operators a little bit of credit with machines that aren't working perfectly, because they only have so many resources to fix them at any given point of time.

Try bringing a game to a show and letting it be played for even like 24 hours. You'll be surprised how many little issues can pop up that quickly.

Don't make excuses for Disney Quest...they are notorious for having no playable pins all the time. The resort pins are almost always well maintained though.

Sounds to me like it's time for a new contract with a new company-

Seriously, it's been that way for years. How many times do I need to play/see RCT with a flipper that is broken, flippers that work at 10% on a Frankestein, and IJ4 that looks and plays like a doozer.

They were designed for that.

Properly maintained and they will perform nicely in commercial service too.

Ignore them or don't properly fix things, then don't expect much.

LTG

http://pinside.com/pinball/forum/topic/disney-quest-pinball

If people are putting money in them 16 hours a day they have the resources to fix them daily.

Well Disney Quest has all their games on free play, which gives the ops even less incentive to fix them. They still get a portion of the entrance fee no matter what condition they're in.

I don't think the people there play pinball because it's pinball. I think they play just to have a good time because everything else is occupied at the moment. I arrived early on a rainy day and didn't see many people, then less than an hour later the floodgates opened (pun intended) and I was waiting in line for considerable amounts of time to play anything.

I thought that Disney Quest pins were on free play since you pay to get in? I honestly don't know but thought that was in a recent thread, and I'm going in November so was excited to try new machines but not if they are all going to be broke when I get there.

Love the title hahaha

It all has to do with the resources available and that sort of thing. Sure, it sucks that things aren't always 100%, but, from having worked at a theme park...

The people who repair the games are basically specialists. It isn't easy to hire specialists seasonally, especially in a market like that where those specialists can be hired to help provide a million other entertainment options.

This, and the last month, is the busy season for the Disney parks. During the busy season, you'll have the most number of games played, and therefore it follows the largest amount of use on those machines. Those specialists will need to pick and choose what machines to repair at any given point in time. Sadly, the pins probably make far less than most of the video games, so the vids will be prioritized, especially because the issues are usually easier to diagnose and change out.

Yes, these are commercial machines and they should hold up better with enough maintenance, but the completely seasonal nature of the crowd patterns makes it nearly impossible to staff to keep everything perfectly functional. I saw how the same company cared for their machines at the park that I worked at, and I give them the benefit of the doubt. It's a MUCH harder crowd pattern to cater to than one who comes into the bar regularly, or to the FEC or whatever.

I've seen machines that are clean and in good working condition on route and ones that aren't.

Yes, games can and will have problems, but you can tell the difference between the occasional issue versus issues that pretty much say the operator that doesn't give a rat's ass (grimy playfields, weak flippers, not leveled properly, etc.).